Forums / Extensions / eZ Newsletter / Eznewsletter : where are my bounce ?

Eznewsletter : where are my bounce ?

Author Message

Peretjatko Alexandre

Tuesday 02 December 2008 2:15:23 am

Hi to all,

I'm trying to manage bounces with eznewsletter 1.5.3.

In the newsletter type I've configure the Sender address with NewsletterSender@MyDomain.com ( just an exemple ;-) ).

In my subscription list I've got 2 good emails (good1@ExistingDomaine.com and good2@ExistingDomaine.com) and a bad one ( something like BadEmail@ExistingDomaine.com ).

My 2 subscribers ( with correct emails ) receive the newsletter, but I can't found nowhere in the NewsletterSender@MyDomain.com mailbox a return from the ExistingDomaine.com for the bad email.

I know that the ExistingDomaine.com return bounces. When I'm trying to send a mail to BadEmail@ExistingDomaine.com from my personnal mail box, I've got an answer from the server with something like incorrect email ( hard bounce ).

So my questions are : Where is my bounce ?
Coud it be destroyed by the web server ?
Are all the newsletters really send with the NewsletterSender@MyDomain.com email ?

Thanks for your help.
Regards.

Alex.

Regards

Alex.
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Personnal website : http://www.alex-design.fr

Peretjatko Alexandre

Friday 05 December 2008 3:02:58 am

I've found the trouble, the problem came from a bad configuration on the mail server.

Now I've got my bounce, but for an other reason they don't have any Message-Id in the MIME header, so the bounce management could not work.

Any suggestions ?

Alex.

Regards

Alex.
--------------------------------------------------------------
Personnal website : http://www.alex-design.fr