Forums / General / Customers not showing up in Webshop -> Customers / Orders

Customers not showing up in Webshop -> Customers / Orders

Author Message

John Smith

Saturday 27 February 2010 3:33:27 am

Hi guys,

Setup webshop this morning in 4.0.1. Everything seems working fine. The only problem is I can not see customers (names) in the administration interface.

Webshop -> Customers

Can see every thing like Customer No, Orders, Total( ex V.A.T), Total( incl. VAT)

Webshop -> Orders

Can see every thing like ID, Total(ex. VAT), Total(inc. VAT), Time, Status.

I tried to print {$Customers|attribute(show)} in /design/admin/templates/shop/customlist.tpl, it is showing:

Attribute     Type      Value 
account_name  string    '' 
orders_info   array     Array(1) 
>GBP          array     Array(3) 
user_id       string    '158' 
email         string    '0'

Settings in shopaccount.append.php are:

[AccountSettings]
Hander=ezdefault

Account name is coming empty.....Is there anything I am missing?

Please Help.

John Smith

Monday 01 March 2010 2:20:46 am

Anyone please???

John Smith

Wednesday 03 March 2010 9:31:57 am

Can somebody confirm that is it only me who is getting this problem please???

Please help.

Robin Muilwijk

Thursday 04 March 2010 12:51:40 pm

Hi John,

I just installed a clean eZ 4.0.1., used the admin account to place and confirm an order. I then checked the order and customer list in the back end, and in both the customer name is displaying as it should.

What I notice in the info you printed is that email = '0'. Does the user who ordered something actually has a valid e-mail address? I also checked in eZ 4.2.0. and I have the same results there, customer name showing as it should.

Let me know if I can help you track down anything else, and try to find/locate your problem.

Regards Robin

Board member, eZ Publish Community Project Board - Member of the share.ez.no team - Key values: Openness and Innovation.

LinkedIn: http://nl.linkedin.com/in/robinmuilwijk // Twitter: http://twitter.com/i_robin // Skype: robin.muilwijk

eZ debug

Timing: Jan 30 2025 21:23:23
Script start
Timing: Jan 30 2025 21:23:24
Module start 'content'
Timing: Jan 30 2025 21:23:24
Module end 'content'
Timing: Jan 30 2025 21:23:24
Script end

Main resources:

Total runtime0.3059 sec
Peak memory usage8,192.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0095 588.0703370.2813
Module start 'content' 0.00950.0160 958.35161,001.7031
Module end 'content' 0.02550.2803 1,960.05473,890.9922
Script end 0.3058  5,851.0469 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00461.5197200.0002
Check MTime0.00140.4440200.0001
Mysql Total
Database connection0.00070.239010.0007
Mysqli_queries0.208368.08841410.0015
Looping result0.00130.43241390.0000
Template Total0.279891.510.2798
Template load0.00080.264110.0008
Template processing0.279091.207910.2790
Override
Cache load0.00050.179510.0005
Sytem overhead
Fetch class attribute can translate value0.00180.593710.0018
XML
Image XML parsing0.00030.089610.0003
General
dbfile0.00812.6370200.0004
String conversion0.00000.002630.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
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extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
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extension/community_design/design/suncana/javascript/ez.js
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extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs