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Getting Help

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Author Message

Paul McCann

Saturday 06 September 2003 8:00:07 am

I have had a question in the installation forum for well over a week and the only reply I have had was just asking questions on something that i had already covered. I answered to make my points clearer and I still havent had a reply.

How do you get help for this product? I dont want to sign up for support just so i can test a product, I might not want to use it after i have eventually got it installed. The problem i am having seems like a major problem but no one seems interested.

Is there another forum somewhere where i might find help as the community here seems very quiet which is a real shame, compared to other open source software like OS commerce for example!!

Jan Borsodi

Monday 08 September 2003 12:16:04 am

The community will answer if they can, however in some cases the problem is either hard to reproduce or figure out.

However the eZ crew should answer forum messages as soon as possible, when this doesn't happen it is often a result of too little time on our hands.
We make efforts to make sure this doesn't happen but sometimes it slips. For all who haven't gotten a respone we apologize.

--
Amos

Documentation: http://ez.no/ez_publish/documentation
FAQ: http://ez.no/ez_publish/documentation/faq

eZ debug

Timing: Jan 18 2025 05:18:39
Script start
Timing: Jan 18 2025 05:18:39
Module start 'content'
Timing: Jan 18 2025 05:18:39
Module end 'content'
Timing: Jan 18 2025 05:18:39
Script end

Main resources:

Total runtime0.7450 sec
Peak memory usage4,096.0000 KB
Database Queries191

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0074 588.6484180.8594
Module start 'content' 0.00740.5963 769.5078524.9766
Module end 'content' 0.60360.1413 1,294.4844332.9375
Script end 0.7450  1,627.4219 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00450.6091210.0002
Check MTime0.00160.2179210.0001
Mysql Total
Database connection0.00180.245210.0018
Mysqli_queries0.678591.07591910.0036
Looping result0.00180.24321890.0000
Template Total0.715696.120.3578
Template load0.00170.227120.0008
Template processing0.713995.822120.3570
Template load and register function0.00020.024710.0002
states
state_id_array0.00110.152210.0011
state_identifier_array0.00070.094920.0004
Override
Cache load0.00140.1827110.0001
Sytem overhead
Fetch class attribute can translate value0.00140.189030.0005
Fetch class attribute name0.00180.241130.0006
XML
Image XML parsing0.00100.131430.0003
class_abstraction
Instantiating content class attribute0.00000.001730.0000
General
dbfile0.00250.3416280.0001
String conversion0.00000.000730.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
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extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1node/view/full.tplfull/forum_topic.tplextension/sevenx/design/simple/override/templates/full/forum_topic.tplEdit templateOverride template
2content/datatype/view/ezxmltext.tpl<No override>extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
3content/datatype/view/ezxmltags/paragraph.tpl<No override>extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
1content/datatype/view/ezimage.tpl<No override>extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tplEdit templateOverride template
1content/datatype/view/ezxmltags/line.tpl<No override>design/standard/templates/content/datatype/view/ezxmltags/line.tplEdit templateOverride template
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 9
 Number of unique templates used: 6

Time used to render debug report: 0.0002 secs