Forums / General / Live Chat Programs, do you know?

Live Chat Programs, do you know?

Author Message

Tony Wood

Friday 14 September 2007 11:06:45 pm

Hi,

I have been looking for a good live chat program to integrate with eZ publish. Has anyone used any and what are there experiences?

I see PHP Live is the cheapest (with the right features) at $29/month all the way to Live Person at $99/month.

Anyone got experience of this?

Let me know

Tony

Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development

Power to the Editor!

Free eZ Training : http://www.VisionWT.com/training
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Mark Marsiglio

Saturday 15 September 2007 5:46:02 am

We have used PHPLive and thought it was really good. It is cheap and well written, and integrates seamlessly on a server running eZ P.

http://www.thinkcreative.com
Turning Ideas Into Strategic Solutions

Tony Wood

Saturday 15 September 2007 7:08:21 am

Thanks for the feedback Mark

I have had a play with the one eZ use on their homepage too.. That seems to work well too...

I might trial a couple and pick the best... The more they cost the better the features, if only chat tools were like eZ the cheaper it is the better it gets ;-)

Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development

Power to the Editor!

Free eZ Training : http://www.VisionWT.com/training
eZ Future Podcast : http://www.VisionWT.com/eZ-Future

Betsy Gamrat

Saturday 29 September 2007 6:49:28 pm

PHPLive has serious security issues.

http://www.securityfocus.com/bid/24443

Two alternatives:

http://livehelp.stardevelop.com/ $120
http://www.qualityunit.com/liveagent/ $90

Tony Wood

Monday 01 October 2007 5:20:45 am

Thanks Betsey

Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development

Power to the Editor!

Free eZ Training : http://www.VisionWT.com/training
eZ Future Podcast : http://www.VisionWT.com/eZ-Future

Betsy Gamrat

Thursday 04 October 2007 9:25:33 am

One more to consider: http://www.activecampaign.com/triolive/ $280

:)

Ben Congleton

Thursday 11 October 2007 1:54:18 pm

Tony,
We are currently building a product that lets you provide livehelp using any jabber compatible IM client. We'd be interested in working with you to figure out a feature set that would work well for you.

The product is free, for now, and would definitely continue to be free for our initial beta testers.

You can try it out at: http://www.hab.la

I'd love to discuss the features that you'd need for integration with EZ publish.

-Ben

you can IM me using AIM at: Netherweb.

Tony Wood

Friday 12 October 2007 1:56:41 am

We have started using Provide Support. So once our trial of that is over in 3 months. Please contact me tony at visionwt dot com and I would love to talk.

Good luck with the product.

Tony

Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development

Power to the Editor!

Free eZ Training : http://www.VisionWT.com/training
eZ Future Podcast : http://www.VisionWT.com/eZ-Future

Ben Congleton

Sunday 21 October 2007 8:02:22 pm

Tony,
I'll keep you posted. Though 3 months is a long time to remember :-) -- Maybe you could try it out on one of your sites that doesn't have livehelp yet.

Thanks,
Ben

http://www.hab.la

Brookins Consulting

Tuesday 13 November 2007 3:55:16 am

Hello Everyone,

Brookins Consulting is pleased to announce the first release of the unofficial hab.la extension which provides a Live Chat solution for eZ Publish.

Project: http://projects.ez.no/unofficialhabla

Announcements:
<i>http://hab.la/blog/articles/2007/11/09/an-influx-of-new-users
http://projects.ez.no/unofficialhabla/news/release_0_0_1_available</i>

Download: <i>http://projects.ez.no/content/download/2072/7820/file/unofficialhabla.tar.gz</i>

Cheers,
Brookins Consulting

eZ Partner | North American Experience
http://brookinsconsulting.com/experience

Tony Wood

Tuesday 13 November 2007 3:59:44 am

Nice stuff... is there a working demo?

Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development

Power to the Editor!

Free eZ Training : http://www.VisionWT.com/training
eZ Future Podcast : http://www.VisionWT.com/eZ-Future

Heath

Tuesday 13 November 2007 4:11:52 am

Hello Tony,

We are using the solution on our own website in the interest of increasing our availability / accessibility to customers :)

http://brookinsconsulting.com/contact

There are also a number of screenshot tours on http://hab.la which show the solution in action. http://www.hab.la/tutorials/tour.html

Cheers,
Heath

Brookins Consulting | http://brookinsconsulting.com/
Certified | http://auth.ez.no/certification/verify/380350
Solutions | http://projects.ez.no/users/community/brookins_consulting
eZpedia community documentation project | http://ezpedia.org

Raphael Passini

Tuesday 08 January 2008 3:34:38 am

Folks,
Can you give me clues on how to integrate eZ w/ PHPLive.
PHP Live creates a script to open the chat sessions and eZ does not interpret it.
Really appreciate you help.

Mark Marsiglio

Tuesday 08 January 2008 5:29:13 am

We just put it in a folder in the doc root (i.e. /chat) , then exclude that folder from rewrite in the .htaccess file.

RewriteRule ^chat\.* - [L]

http://www.thinkcreative.com
Turning Ideas Into Strategic Solutions

Ronnie Williams

Wednesday 03 June 2009 3:16:05 am

Live Chat software with visitor monitoring is the best way to analyze website traffic and trends because live chat allows your one on one interaction with web visitor. Besides this, increased sales, customer satisfaction and brand loyalty are at the top of the list of benefits. I love how I wasn’t required to make a purchase to try out amazing live chat support services by LiveAdmins (by just visiting there website), and since I had their service on my website. My customers have commented and they have said, “It’s awesome, cool,” and they are really impressive by the service they provide. Recently they have completed the development of a new live chat program; one can try it shortly after it’s done with testing phase. For the time being one can test other good live chat software at: http://www.liveadmins.com/live-chat-software-demo.htm

Cori Roberts

Tuesday 07 July 2009 2:28:22 pm

>>PHPLive has serious security issues.

http://www.securityfocus.com/bid/24443

Two alternatives:

http://livehelp.stardevelop.com/ $120
http://www.qualityunit.com/liveagent/ $90 <<

Betsey is right, use to work for them a number of years ago. Issues never resolved and still remain even years later.

Remigijus Kiminas

Thursday 30 July 2009 9:44:41 pm

Hi,

Perhaps a little bit to late to respond, but anyway.

Here is eZComponents and jQuery powered Live help. It's open source and administrator windows client comming soon...

http://livehelperchat.com/

At least I hope so for someone it will be usefull..

---------------------------------------------
Remigijus Kiminas

Ronnie Williams

Tuesday 20 July 2010 12:29:30 pm

hi all!

Quite an old post, i recall.

Tony, i hope that you found the right chat software for you. If you don't mind sharing your experiences with all of us who participated in this discussion, that would be well appreciated.

I'm still using the services of the same provider i.e LiveAdmins. Leaving link to their software in case any of you need to visit.

http://www.webgreeter.com/

waiting for your responses!

Ronnie.