Forums / General / Trouble to login as admin in Back office

Trouble to login as admin in Back office

Author Message

Peretjatko Alexandre

Tuesday 16 September 2008 7:34:37 am

Hi to all,

I have a strange problem : Some admin account doesn't work anymore in the back office.

I got 3 admin logins.
I usually used to connect with the admin1 but last week, when I tried to login I've got a : <i> Fatal error: eZ publish did not finish its request
The execution of eZ publish was abruptly ended, the debug output is present below.</i> and no possibility to login with this account ( front office as the same problem with this account ).

So I used admin2 and I was abled to connect. Nothing special in the admin1 user account, or session in the back office.
But today, the admin2 account as the same problem : my login is reject with the same <b>Fatal error</b>.

So I used the admin3 account.
With this account, I tried to delete and recreate the admin1 or admin2 account, but the operation stop with a <b>Fatal error</b> ( nothing else in debug mode ).
My admin1 and admin2 seems to be corrupt but I don't know why.

I create a new admin4 account, just in case of the admin3 account crash.... :-S

When I check the ezuser* database, everything seems to be ok. But my 2 admins accounts are unusabled.

Did you experiment a such problem ? How did you resolved it ?

Any suggestions are welcome.

Regards.

Alex.

Regards

Alex.
--------------------------------------------------------------
Personnal website : http://www.alex-design.fr

Peretjatko Alexandre

Wednesday 17 September 2008 1:08:54 am

No suggestions ?

Regards

Alex.
--------------------------------------------------------------
Personnal website : http://www.alex-design.fr

Andrew Duck

Wednesday 17 September 2008 3:47:42 am

Hi Peretjatko,

Check your apache error log for more debug information on the PHP fatal error. This should start you off in the right direction.

If you could reply with that information I might be able to provide you some further assistance in why this has occurred.

Regards,

Andrew.

Andrew Duck, Executive Director, Quiqcorp Limited
eZ Certified Developer and Trainer.
Member of the Community Project Board
http://quiqcorp.com | http://twitter.com/andrewduck

Peretjatko Alexandre

Wednesday 17 September 2008 7:48:21 am

Hi Andrew,

I didn't think about to look in the apache error, and I've found an error in an event extension :

[Wed Sep 17 13:59:34 2008] [error] [client <<MyIPAdress>>] PHP Parse error:  syntax error, unexpected T_VARIABLE in /home/xxxxxxxxxxx/html/extension/agconforderevent/eventtypes/event/eztestconforder/eztestconfordertype.php on line 45, referer: http://www.xxxxxxxxxxxxxx.com/fr_admin/user/login

Don't ask me why this event crash some admin loggin and not all of them, but this was the tricks.

Thanks.

Alex.

Regards

Alex.
--------------------------------------------------------------
Personnal website : http://www.alex-design.fr

Andrew Duck

Wednesday 17 September 2008 10:53:54 am

No problems, glad it worked for you.

Andrew Duck, Executive Director, Quiqcorp Limited
eZ Certified Developer and Trainer.
Member of the Community Project Board
http://quiqcorp.com | http://twitter.com/andrewduck

eZ debug

Timing: Jan 18 2025 16:08:31
Script start
Timing: Jan 18 2025 16:08:31
Module start 'content'
Timing: Jan 18 2025 16:08:31
Module end 'content'
Timing: Jan 18 2025 16:08:32
Script end

Main resources:

Total runtime0.7672 sec
Peak memory usage4,096.0000 KB
Database Queries200

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0064 588.9375180.8203
Module start 'content' 0.00640.6235 769.7578568.2266
Module end 'content' 0.62990.1372 1,337.9844337.3906
Script end 0.7671  1,675.3750 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00430.5630210.0002
Check MTime0.00180.2340210.0001
Mysql Total
Database connection0.00100.127710.0010
Mysqli_queries0.691390.10092000.0035
Looping result0.00270.35661980.0000
Template Total0.740696.520.3703
Template load0.00180.240220.0009
Template processing0.738796.285620.3694
Template load and register function0.00020.020910.0002
states
state_id_array0.00140.179210.0014
state_identifier_array0.00060.081420.0003
Override
Cache load0.00150.2007380.0000
Sytem overhead
Fetch class attribute can translate value0.00130.170630.0004
Fetch class attribute name0.00120.150860.0002
XML
Image XML parsing0.00240.308730.0008
class_abstraction
Instantiating content class attribute0.00000.001770.0000
General
dbfile0.00350.4579290.0001
String conversion0.00000.000830.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1node/view/full.tplfull/forum_topic.tplextension/sevenx/design/simple/override/templates/full/forum_topic.tplEdit templateOverride template
5content/datatype/view/ezxmltext.tpl<No override>extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
9content/datatype/view/ezxmltags/paragraph.tpl<No override>extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
3content/datatype/view/ezxmltags/line.tpl<No override>design/standard/templates/content/datatype/view/ezxmltags/line.tplEdit templateOverride template
2content/datatype/view/ezimage.tpl<No override>extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tplEdit templateOverride template
1content/datatype/view/ezxmltags/literal.tpl<No override>extension/community/design/standard/templates/content/datatype/view/ezxmltags/literal.tplEdit templateOverride template
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 22
 Number of unique templates used: 7

Time used to render debug report: 0.0002 secs