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Unexpected disconnection

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Author Message

Benoit Vodkaster

Thursday 05 November 2009 7:24:36 am

Hi all

We've recently launched our website (http://www.vodkaster.com ) based on eZ and some of our users have reported the following issue when navigating in our web site while being logged in : they seem to be randomly and frequently disconnected

It is something we have not been able to reproduce i our dev team - so far.

FYI, here is what I have in my siteaccess site.ini file

[Session]
RememberMeTimeout=
SessionTimeout=1296000
ActivityTimeout=7200
CookieTimeout=1296000

Is this a known issue ?

(the disconnection apparently occurs when user are viewing embedded videos)

Thanks a lot in advance

Benoit

Robin Muilwijk

Sunday 08 November 2009 1:24:55 am

Hi,

Can you tell what version of eZ is installed, and also which browsers the users are using which experience these disconnections?

I found the following bug, which should now be fixed, and it's behaviour sounds similar to what you describe: http://issues.ez.no/IssueView.php?Id=15269&activeItem=1

Reards Robin

Board member, eZ Publish Community Project Board - Member of the share.ez.no team - Key values: Openness and Innovation.

LinkedIn: http://nl.linkedin.com/in/robinmuilwijk // Twitter: http://twitter.com/i_robin // Skype: robin.muilwijk

eZ debug

Timing: Jan 29 2025 13:33:03
Script start
Timing: Jan 29 2025 13:33:03
Module start 'content'
Timing: Jan 29 2025 13:33:03
Module end 'content'
Timing: Jan 29 2025 13:33:04
Script end

Main resources:

Total runtime0.1238 sec
Peak memory usage2,048.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0055 587.9063180.8438
Module start 'content' 0.00550.0078 768.750094.0391
Module end 'content' 0.01330.1104 862.7891522.5234
Script end 0.1237  1,385.3125 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00292.3092200.0001
Check MTime0.00120.9376200.0001
Mysql Total
Database connection0.00080.631910.0008
Mysqli_queries0.083567.44611410.0006
Looping result0.00090.73761390.0000
Template Total0.110088.910.1100
Template load0.00080.637610.0008
Template processing0.109288.265410.1092
Override
Cache load0.00050.394310.0005
Sytem overhead
Fetch class attribute can translate value0.00090.732010.0009
XML
Image XML parsing0.00020.168910.0002
General
dbfile0.00766.1120200.0004
String conversion0.00000.004030.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs