Forums / Install & configuration / 500 Server error

500 Server error

Author Message

Andy Veal

Monday 26 February 2007 10:39:12 am

After uploading all the files to my server, and navigating to the index.php file, I received a internal server error.

I haven't made any changes. Any suggestions?

Claudia Kosny

Monday 26 February 2007 12:01:19 pm

Hi Andy

Please provide a bit more information:
What server do you use?
Which version of PHP do you use?
Which version of eZ do you use?
Do you have already an .htaccess file in the eZ directory (by default there is none)?
Do you get the 500 immediately or did it appear later during the installation process? If later, when?

Claudia

Andy Veal

Monday 26 February 2007 2:37:21 pm

Thanks for your reply Claudia, I didn't know what particular information you would like to be provided.

What server do you use? CentOS 4.4 i686, Apache/1.3.37
Which version of PHP do you use? 4.4.4
Which version of eZ do you use? The latest version
Do you have already an .htaccess file in the eZ directory (by default there is none)? I uploaded the files to a directory, not to the root. There was nothing in the directory.
Do you get the 500 immediately or did it appear later during the installation process? If later, when? It appeared immediately, from uploading the files.

Claudia Kosny

Wednesday 28 February 2007 2:10:18 pm

Hi Andy

Hmm, this looks fine to me. Are there any restrictions on the PHP like safe_mode or a base dir restriction? Do other PHP scripts work in this directory? In the first step eZ checks for image_magick, the gd library, the enabled database modules and directory permissions.

Claudia

Andy Veal

Wednesday 28 February 2007 3:30:04 pm

Hi Claudia

eZ is located within /cms, and the directory was freshy created. I'll try uploading the files again. Could it be that I uploaded it within cPanel and extracted it from there? I'll try using FTP.

There are no restrictions within the base directory or the directory that eZ is located. I unfortunately never even got to step 1.

eZ debug

Timing: Jan 31 2025 07:23:59
Script start
Timing: Jan 31 2025 07:23:59
Module start 'content'
Timing: Jan 31 2025 07:23:59
Module end 'content'
Timing: Jan 31 2025 07:23:59
Script end

Main resources:

Total runtime0.1556 sec
Peak memory usage2,048.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0044 587.9297180.8359
Module start 'content' 0.00440.0077 768.765693.7734
Module end 'content' 0.01210.1435 862.5391521.7500
Script end 0.1555  1,384.2891 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00301.9449200.0002
Check MTime0.00120.7784200.0001
Mysql Total
Database connection0.00060.405610.0006
Mysqli_queries0.111271.45911410.0008
Looping result0.00090.58061390.0000
Template Total0.143292.010.1432
Template load0.00070.475010.0007
Template processing0.142591.549610.1425
Override
Cache load0.00050.349010.0005
Sytem overhead
Fetch class attribute can translate value0.00070.468610.0007
XML
Image XML parsing0.00020.153510.0002
General
dbfile0.00905.7943200.0005
String conversion0.00000.003230.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs