Forums / Install & configuration / Admin Interface not working anymore

Admin Interface not working anymore

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Author Message

Ted Striker

Wednesday 28 March 2007 2:31:53 am

Hi,

I'm a bit desperated, I have a website running <b>eZpublish 3.7.5</b>, the website has been running with no problem for the last year.

Now suddenly the admin interface does not show anymore. It just shows the eZpublish header and the footer. No login form or anything. However, the website shows, all contents and media.

I thought it could have something to do with a cache problem (some corrupted files, maybe), but without access to admin interface, I deleted the cache mannually. But the admin interface does not show yet!

What can it be? Is there any reference to this problem somewhere (I searched the forum without much luck).

Thnak you!!!!!

Can you feel it Mr. Anderson? Closing in on you? Oh I can, I really should thank you after all. It was, after all, it was your life that taught me the purpose of all life. Purpose of life is to end.

Sten Thorstensen

Friday 30 March 2007 1:02:25 am

Maybe you can try to download a clean eZ publish 3.7.5 from the link below and then try to replace your current admin-design with the standard-design.

http://ez.no/download/ez_publish/ez_publish_3_stable_releases/3_7

Marco Zinn

Friday 30 March 2007 8:34:34 am

I had a similar issue some days ago with an ez 3.9. installation (no production site, furtonatly).
If you have FTP access, i suggest to enable debug output for the admin siteaccess to get some more details.

You should also check your disc space ;) , cause running out of this usually kills all applications reliably ;)

Marco
http://www.hyperroad-design.com

Ted Striker

Tuesday 03 April 2007 1:17:17 am

Hi again,

I couldn't solve the problem, so:

- I made a backup of "settings" and "design" files
- I made a tar backup of "var" dir
- I made a fresh install and restore the backup files
- Deleted the cache and... voila! It works

Now the site works faster than ever and with no problem. Well maybe at the long run and with some intensive use, some eZpublish files get corrupted... I don't clearly now, but maybe a several month fresh install can help a ez site run smooth, is that possible?

Thanks to all for the help and advise!!

Cheers!

Can you feel it Mr. Anderson? Closing in on you? Oh I can, I really should thank you after all. It was, after all, it was your life that taught me the purpose of all life. Purpose of life is to end.

J-A Eberhard

Wednesday 04 April 2007 6:42:40 am

I had sometime the same problem, never found exactly when and why.

have a look here [french] but same trouble.
http://ezpublish-france.org/index.php/fr/forums/questions_techniques/bug_apres_avoir_vide_le_cache

Open Source Solution Provider
Open-Net Ltd Switzerland
http://www.open-net.ch

Renaud Patrick

Thursday 05 April 2007 6:50:12 am

Hello there,

maybe I can spare you some time... I encountered the same problem once, and it was due to the VarDir setting in [FileSettings] (site.ini.append.php) : I had changed it quite some time before, but it triggered this problem (admin -> blank page) only after clearing the cache.

Try to reset it to default value, and let's hope this will solve your problem.

eZ debug

Timing: Jan 18 2025 10:26:34
Script start
Timing: Jan 18 2025 10:26:34
Module start 'content'
Timing: Jan 18 2025 10:26:34
Module end 'content'
Timing: Jan 18 2025 10:26:35
Script end

Main resources:

Total runtime1.0299 sec
Peak memory usage4,096.0000 KB
Database Queries209

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0092 587.8359180.8203
Module start 'content' 0.00920.8795 768.6563700.5078
Module end 'content' 0.88860.1411 1,469.1641341.0625
Script end 1.0298  1,810.2266 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00440.4297210.0002
Check MTime0.00180.1718210.0001
Mysql Total
Database connection0.00070.064310.0007
Mysqli_queries0.939691.23762090.0045
Looping result0.00280.27312070.0000
Template Total1.000097.120.5000
Template load0.00250.238620.0012
Template processing0.997696.862520.4988
Template load and register function0.00030.028210.0003
states
state_id_array0.00070.072010.0007
state_identifier_array0.00100.096520.0005
Override
Cache load0.00200.1978390.0001
Sytem overhead
Fetch class attribute can translate value0.00240.233160.0004
Fetch class attribute name0.00150.1457100.0002
XML
Image XML parsing0.00470.452060.0008
class_abstraction
Instantiating content class attribute0.00000.0015110.0000
General
dbfile0.00720.6986440.0002
String conversion0.00000.000630.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1node/view/full.tplfull/forum_topic.tplextension/sevenx/design/simple/override/templates/full/forum_topic.tplEdit templateOverride template
5content/datatype/view/ezimage.tpl<No override>extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tplEdit templateOverride template
6content/datatype/view/ezxmltext.tpl<No override>extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
8content/datatype/view/ezxmltags/paragraph.tpl<No override>extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
3content/datatype/view/ezxmltags/line.tpl<No override>design/standard/templates/content/datatype/view/ezxmltags/line.tplEdit templateOverride template
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 24
 Number of unique templates used: 6

Time used to render debug report: 0.0002 secs