Fatal error

Author Message

Dainton Haase

Wednesday 25 March 2009 12:47:57 pm

I've been trying to install ez publish on bluehost for the last couple hours and each time I click next after the Database Initialization I get the following error

"Fatal error: eZ Publish did not finish its request

The execution of eZ Publish was abruptly ended, the debug output is present below."

There is no debug output.. I've tried searching online for insight to what the issue might be but to no avail.

Can someone shed some light on this.?

Should I be looking elsewhere for a CMS?

Thank you very much

Łukasz Serwatka

Thursday 26 March 2009 1:07:42 am

Hi,

You can track errors in logs. See var/log/error.log for possible ideas. You can also turn debug output in settings/site.ini.[DebugSettings].DebugOutput=enabled.

Personal website -> http://serwatka.net
Blog (about eZ Publish) -> http://serwatka.net/blog

Gaetano Giunta

Thursday 26 March 2009 3:30:15 am

A hint: it might be a php timeout error or memory limit error.

The install wizard is quite "heavy" in usage of both. Try to get those values raised in your php.ini.

Principal Consultant International Business
Member of the Community Project Board

Andreas Kaiser

Thursday 26 March 2009 4:47:38 am

I see bluehost is a shared hosting provider... Do you are installing ez publish on a shared host?

I had similar problems in the installation process in multiple shared hosting (in dreamhost for example it was impossible for me to install ez publish).

Like Gateano posted, these errors are usually memory related (for example I had these problems in a bad configured openvz account).

What memory limits values do you get with phpinfo?

eZ Partner in Madrid (Spain)
Web: http://www.atela.net/

André R.

Thursday 26 March 2009 5:00:04 am

setup.ini should definitely bump the requirements for timout so these sort of issues don't popup(the installer should be rewritten to not use so much resources, but thats a whole other topic.. :) ).
It is currently set to MinExecutionTime=30 and MinMemoryLimit=64M.

eZ Online Editor 5: http://projects.ez.no/ezoe || eZJSCore (Ajax): http://projects.ez.no/ezjscore || eZ Publish EE http://ez.no/eZPublish/eZ-Publish-Enterprise-Subscription
@: http://twitter.com/andrerom

Dainton Haase

Thursday 26 March 2009 6:39:10 pm

Thank you everyone for your reply..

Here is a print out of the debug log. at the point were the error occurs:

Fatal error: eZ Publish did not finish its request

The execution of eZ Publish was abruptly ended, the debug output is present below.

eZ debug
Timing: Mar 26 2009 21:25:05

Script start

Timing: Mar 26 2009 21:25:05

Module start 'setup'

Debug: ezi18n Mar 26 2009 21:25:05

No translation for file(translation.ts) in context(lib/template): 'The maximum nesting level of %max has been reached. The execution is stopped to avoid infinite recursion.' with comment()

Timing points:
Checkpoint Elapsed Rel. Elapsed Memory Rel. Memory
Script start 0.0000 sec 0.0945 sec 1,517.2656 KB 1,367.3750 KB
Module start 'setup' 0.0945 sec 2,884.6406 KB
Total runtime: 0.2574 sec
Peak memory usage: 4,634.8984 KB
Time accumulators:
Accumulator Elapsed Percent Count Average
ini_load
Load cache 0.0146 sec 4.2401% 7 0.0021 sec
FindInputFiles 0.0037 sec 1.0637% 7 0.0005 sec
TS translator
TS init 0.0140 sec 4.0788% 1 0.0140 sec
TS cache load 0.0011 sec 0.3150% 1 0.0011 sec
TS context load 0.0002 sec 0.0454% 1 0.0002 sec
General
String conversion 0.0001 sec 0.0210% 2 0.0000 sec
Total script time: 0.3434 sec

eZ debug

Timing: Jan 18 2025 16:22:15
Script start
Timing: Jan 18 2025 16:22:15
Module start 'content'
Timing: Jan 18 2025 16:22:16
Module end 'content'
Timing: Jan 18 2025 16:22:16
Script end

Main resources:

Total runtime1.3060 sec
Peak memory usage4,096.0000 KB
Database Queries209

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0046 588.8359180.8438
Module start 'content' 0.00461.1088 769.6797713.3672
Module end 'content' 1.11330.1926 1,483.0469341.0703
Script end 1.3059  1,824.1172 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00370.2812210.0002
Check MTime0.00140.1086210.0001
Mysql Total
Database connection0.00060.042410.0006
Mysqli_queries1.220593.45022090.0058
Looping result0.00310.24072070.0000
Template Total1.282298.220.6411
Template load0.00190.143120.0009
Template processing1.280398.030820.6402
Template load and register function0.00020.012610.0002
states
state_id_array0.00080.060510.0008
state_identifier_array0.00110.081520.0005
Override
Cache load0.00170.1264580.0000
Sytem overhead
Fetch class attribute can translate value0.00150.118460.0003
Fetch class attribute name0.00090.0698100.0001
XML
Image XML parsing0.00270.203160.0004
class_abstraction
Instantiating content class attribute0.00000.0011100.0000
General
dbfile0.00250.1932480.0001
String conversion0.00000.000330.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1node/view/full.tplfull/forum_topic.tplextension/sevenx/design/simple/override/templates/full/forum_topic.tplEdit templateOverride template
6content/datatype/view/ezxmltext.tpl<No override>extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
8content/datatype/view/ezxmltags/paragraph.tpl<No override>extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
4content/datatype/view/ezimage.tpl<No override>extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tplEdit templateOverride template
3content/datatype/view/ezxmltags/line.tpl<No override>design/standard/templates/content/datatype/view/ezxmltags/line.tplEdit templateOverride template
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 23
 Number of unique templates used: 6

Time used to render debug report: 0.0002 secs