Forums / Install & configuration / impossible to loggin to the back end - emergency
Fere DZON-OKO
Thursday 01 October 2009 7:05:40 am
After installing ez publish on the server , I cannot login to the back-end. When I enter my username and password nothing really happens. The login page reloads and no message about the wrong pass/user is presented.Can anyone suggest me how to solve this problem pls ? it's very important
for infomation ez publish 4.13 the system is running on MySQL: 5.0.22 PHP Version 5.1.6Apache/2.2.3 (Red Hat)
Greg McAvoy-Jensen
Thursday 01 October 2009 7:13:06 am
Fere,
Try visiting your website with /user/forgotpassword at the end. You may be able to reset the password after you receive the email the system generates.
Granite Horizon, Certified Developer of eZ Publish Web Solutions Provider of the SaaS Solution Granite Horizon In The Cloud | http://granitehorizon.com/cloud http://granitehorizon.com | +1 916 647 6350 | California USA | @granitegreg Blog: http://granitehorizon.com/blog
Thursday 01 October 2009 7:20:22 am
hi greg
i tried and it did not work. when i have a look on the file log , i have this error message : <[Thu Oct 01 18:16:57 2009] [error] [client 193.252.7.123] PHP Warning: Unknown: POST Content-Length of 86 bytes exceeds the limit of 0 bytes in Unknown on line 0, referer: http://mfe.preprodmfe.org/ezpublish/index.php>
André R.
Thursday 01 October 2009 7:51:31 am
The last comment almost makes it look like you have limited post_max_size to 0 in php.ini.Other then that, you might need to truncate the ezsession table, experienced that this happens if it gets full (on debian based linux distro's where session gc setting is broken).
eZ Online Editor 5: http://projects.ez.no/ezoe || eZJSCore (Ajax): http://projects.ez.no/ezjscore || eZ Publish EE http://ez.no/eZPublish/eZ-Publish-Enterprise-Subscription @: http://twitter.com/andrerom
Thursday 01 October 2009 8:38:17 am
the post_size_max is 4096M and the table ezsession was empty but i did not work
Gaetano Giunta
Thursday 01 October 2009 11:00:47 am
Besides the php/apache error log, the eZP one is also generally very useful; it is in the var/log dir of eZ Publish.
As a side test, you can try logging in to the front-end instead of the backend by just pointing the browser at http://site/index.php/user/login. Does it work?
Principal Consultant International Business Member of the Community Project Board
Friday 02 October 2009 1:39:03 am
no it doesn't work and in the var/log dir of eZ , i have the same error that in the log apache.
Friday 02 October 2009 5:25:24 am
it works fine now , it was a problem on value post_max_size who was inferior than the directive memory limit in the php.ini.
thanks you to all for your participation
Friday 02 October 2009 7:28:59 am
If anyone else comes across this, this might help as well:http://ez.no/developer/forum/general/login_fails_in_infinit_change_password_dialog_loop_o_o#msg193315