Forums / Install & configuration / Server Configuration Problems?

Server Configuration Problems?

Author Message

Alex Holt

Friday 17 August 2007 5:31:19 am

Hi There,

I'm kinda new to ez... i've built one big site for a client using the system.

I woke up this morning to a call from the client saying that the site was broken, that pages (like the reservation page (which is just an information collection form) were not working.)

Upon further investigation i've discovered that the admin system wont allow logins either - no idea why - i just get internal server 500 errors.

I've contacted the hosting company and asked for access to the apache error log (so that maybe i can diagnose the problem) ... but i'm in Spain, and my spanish (while functional) isn't really good enough to have a technical discussion with a tech support line over the phone.

I'm just wondering if anyone has any clues/tips as to what i might be able to try in the mean time in order to get the site back up and running..

I've cleared the caches manually via my FTP client... it didn't affect anything. I'm a little scared, because at the moment the front end of their website is working, but information collection and administration sections are broken.

Please help! :)

Felix Laate

Friday 17 August 2007 6:39:54 am

Hi Alex,

what are the exact symptoms? Do you get the loginpage, but when you login you get a blank page?

I experiences this once. And I can see that other people have experienced it as well.

Have a look at this: http://ez.no/community/forum/install_configuration/admin_interface_not_working_anymore/re_admin_interface_not_working_anymore__4

Felix

Publlic Relations Manager
Greater Stavanger
www.greaterstavanger.com

eZ debug

Timing: Jan 19 2025 01:12:35
Script start
Timing: Jan 19 2025 01:12:35
Module start 'content'
Timing: Jan 19 2025 01:12:36
Module end 'content'
Timing: Jan 19 2025 01:12:37
Script end

Main resources:

Total runtime1.3640 sec
Peak memory usage4,096.0000 KB
Database Queries191

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0137 590.6875180.8281
Module start 'content' 0.01371.1645 771.5156529.3672
Module end 'content' 1.17820.1857 1,300.8828332.7578
Script end 1.3639  1,633.6406 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00400.2920210.0002
Check MTime0.00140.1062210.0001
Mysql Total
Database connection0.00100.070010.0010
Mysqli_queries1.246091.35241910.0065
Looping result0.00250.18571890.0000
Template Total1.322096.920.6610
Template load0.00220.163520.0011
Template processing1.319896.760420.6599
Template load and register function0.00020.015210.0002
states
state_id_array0.00220.160310.0022
state_identifier_array0.00160.119120.0008
Override
Cache load0.00180.1354190.0001
Sytem overhead
Fetch class attribute can translate value0.00170.121230.0006
Fetch class attribute name0.00180.129640.0004
XML
Image XML parsing0.00710.517730.0024
class_abstraction
Instantiating content class attribute0.00000.000440.0000
General
dbfile0.04093.0013330.0012
String conversion0.00000.000730.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
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extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
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extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
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extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
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extension/sevenx/design/simple/javascript/jquery.scrollTo.js
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extension/community_design/design/suncana/javascript/jquery.initboxes.js
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Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1node/view/full.tplfull/forum_topic.tplextension/sevenx/design/simple/override/templates/full/forum_topic.tplEdit templateOverride template
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2content/datatype/view/ezxmltext.tpl<No override>extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
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1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 8
 Number of unique templates used: 5

Time used to render debug report: 0.0001 secs