Forums / Install & configuration / Unable to access wizard

Unable to access wizard

Author Message

Salami Donald

Tuesday 19 February 2008 7:34:38 am

i have been unbale to access the set up wizard,i have done all the prior instruction for a normal installation, unpacked into a home directory but i just cant access the wizard.
it keeps giving me an error 404,
- "Error 404: NOT FOUND!
Your browser cannot find the document corresponding to the URL you typed in."

and when i try to access the index page of my domain it shows an error 403,
- "Error 403 - Forbidden
You tried to access a document for which you don't have privileges".

i am using a linux environment, a hosting from www.1and1.com

Egil Fujikawa Nes

Tuesday 19 February 2008 2:12:48 pm

Dear Salami,

If the server respond with a 404 or 403 error it's probably something wrong with the server configuration and not with eZ Publish.

Potentially it can be a lot of reasons why you experience these problems, but here is some tips about what you can check:

* Check that everybody have read access to your index.php file

* Check that you don't have any .htaccess files that override the hosting providers default configuration

* Make sure that your web server automatically view index.php as directory index file (to avoid 404 error)

Good luck with your installation.

Best regards
Egil Fujikawa Nes

Try out Free eZ Publish 4.0 Trial Hosting for 14 days:
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eZ debug

Timing: Jan 30 2025 22:22:11
Script start
Timing: Jan 30 2025 22:22:11
Module start 'content'
Timing: Jan 30 2025 22:22:11
Module end 'content'
Timing: Jan 30 2025 22:22:12
Script end

Main resources:

Total runtime0.1677 sec
Peak memory usage8,192.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0056 587.9453370.2969
Module start 'content' 0.00560.0124 958.24221,001.5313
Module end 'content' 0.01810.1496 1,959.77343,890.4453
Script end 0.1677  5,850.2188 

Time accumulators:

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Ini load
Load cache0.00432.5732200.0002
Check MTime0.00130.7590200.0001
Mysql Total
Database connection0.00050.283810.0005
Mysqli_queries0.081448.53221410.0006
Looping result0.00120.68801390.0000
Template Total0.149289.010.1492
Template load0.00060.386410.0006
Template processing0.148688.595810.1486
Override
Cache load0.00040.263010.0004
Sytem overhead
Fetch class attribute can translate value0.00181.054910.0018
XML
Image XML parsing0.00030.150310.0003
General
dbfile0.00885.2427200.0004
String conversion0.00000.003130.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
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extension/community_design/design/suncana/stylesheets/tabs.css
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extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
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extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
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extension/community_design/design/suncana/javascript/ez.js
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extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs