Shopoperation: No orderemails get sent

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Author	Message
Christiane Kloss	Wednesday 09 November 2005 5:58:27 am I'm using Ez 3.6.3. Shopping works perfect except for the checkout. A look at the database shows, that orders get activated. I could verify this by debugging. But the next step "sendOrderEmails" will not be accessed. The admin-views of the web-shop are okay. As this is no production-site I'm using sendmail and this is working fine with several informationcollection-forms. So what else could be the problem? Any hints are very welcome Christiane
Clemens T	Wednesday 09 November 2005 3:21:50 pm Check if your cronjobs are running!
Bruce Morrison	Wednesday 09 November 2005 8:50:51 pm Hi Christiane I'm 99% certian that shop order emails are sent once the checkout is complate and that they do not rely on the notification cronjob. Are you able to send email from the system at all? Try the tipafriend functon to check. http://yoursite/content/tipafriend should bring up the tipafriend form. Try send it to yourself. if you don't get an email then check the ez debug and/or the mailserver logs. Cheers Bruce My Blog: http://www.stuffandcontent.com/ Follow me on twitter: http://twitter.com/brucemorrison Consolidated eZ Publish Feed : http://friendfeed.com/rooms/ez-publish
Christiane Kloss	Thursday 10 November 2005 1:37:59 am Hi Bruce, as I mentioned before, the site has several forms, generating and sending very 'nice' emails... Christiane
Clemens T	Thursday 10 November 2005 3:27:03 am OK, run this: >php runcronjobs.php -d in your shell and let us know what the output is. Greets, clemens
Christiane Kloss	Thursday 10 November 2005 6:40:45 am Hello Bruce, hello Clemens! Many thx for your help, but it's not a cronjob. The mails get generated and sent immediately after confirming the order. I think I found what I was looking for: http://ez.no/community/bugs/shop_sends_no_confirmation_mails_sendorderemails_not_called Greeetings Christiane
Clemens T	Thursday 10 November 2005 7:10:04 am OK. NP, good that you got it fixed! Ez rulez hehe
Christiane Kloss	Thursday 10 November 2005 9:32:15 am Meanwhile I managed to update the source code - and it's working well! Jippieh!!! Christiane

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eZ debug

Timing:	Jan 31 2025 01:32:16
Script start
Timing:	Jan 31 2025 01:32:16
Module start 'layout'
Timing:	Jan 31 2025 01:32:16
Module start 'content'
Timing:	Jan 31 2025 01:32:16
Module end 'content'
Timing:	Jan 31 2025 01:32:16
Script end

Main resources:

Total runtime	0.0239 sec
Peak memory usage	4,096.0000 KB
Database Queries	3

Timing points:

Checkpoint	Start (sec)	Duration (sec)	Memory at start (KB)	Memory used (KB)
Script start	0.0000	0.0052	588.2344	151.2109
Module start 'layout'	0.0052	0.0037	739.4453	220.6875
Module start 'content'	0.0089	0.0136	960.1328	1,005.8047
Module end 'content'	0.0225	0.0014	1,965.9375	37.9922
Script end	0.0239		2,003.9297

Time accumulators:

Accumulator	Duration (sec)	Duration (%)	Count	Average (sec)
Ini load
Load cache	0.0026	11.0386	14	0.0002
Check MTime	0.0010	4.2767	14	0.0001
Mysql Total
Database connection	0.0009	3.7507	1	0.0009
Mysqli_queries	0.0023	9.7381	3	0.0008
Looping result	0.0000	0.0669	1	0.0000
Template Total	0.0009	4.0	1	0.0009
Template load	0.0008	3.1848	1	0.0008
Template processing	0.0002	0.7495	1	0.0002
Override
Cache load	0.0005	2.2896	1	0.0005
General
dbfile	0.0021	8.9636	8	0.0003
String conversion	0.0000	0.0449	4	0.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

Usage	Requested template	Template	Template loaded	Edit	Override
1	print_pagelayout.tpl	<No override>	extension/community/design/community/templates/print_pagelayout.tpl
Number of times templates used: 1 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs