Merging the forums with the sdk-public mailing list

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Author	Message
Gaetano Giunta	Friday 23 July 2010 3:05:24 am I have seen recently a surge in people double-posting help requests: once in the forums, once in the ez sdk-public mailing list. I think it would be much simpler if there was an integration within the two, ie all messages posted to 'dev' forum get sent to ml and viceversa. It not a novel idea - plenty of forums have allowed to do that for years - but I have not the slightest idea about the complexity of implementing this within share.ez.no... Principal Consultant International Business Member of the Community Project Board
Damien Pobel	Thursday 02 September 2010 3:17:21 pm Hi Gaetano, this would be a great feature ! Sending mails to sdk-public when a new message is posted should be quite simple with a custom workflow event type. The opposite seems more complicated. I see two possible solutions : a cronjob script can read the archive file of the mailing system and import messages a cronjob script can read emails on an account (imap or pop3) that is subscribed to the mailing and just import message from there To work well, all users have to use a smart enough mail user agent to not break emails thread. In addition, we have to answer to those two questions (and probably some others too ;)) : what should we do if a user posts on the mail list with an email address that is not registered on the site ? in which forum should we create a topic sent directly to the mailing list ? We also have to deal with autoreply messages during holidays and there are probably a lots of problems I don't think of. Cheers Damien Planet eZ Publish.fr : http://www.planet-ezpublish.fr Certification : http://auth.ez.no/certification/verify/372448 Publications about eZ Publish : http://pwet.fr/tags/keywords/weblog/ez_publish
Gaetano Giunta	Tuesday 07 September 2010 11:38:29 am @Damien: ineteresting questions. Probably none of those unsolvable. Getting mail off pop/imap should be a breeze using ezc. Topics created by emails should be filed under the "general" (or maybe "develeoper") category (or instead we create a separate "SDK" forum). Making sure that email threads are followed correctly might be harder. We'd need as well to clean up most of the quoted content in replies. Principal Consultant International Business Member of the Community Project Board

Author

Message

Friday 23 July 2010 3:05:24 am

I have seen recently a surge in people double-posting help requests: once in the forums, once in the ez sdk-public mailing list.

I think it would be much simpler if there was an integration within the two, ie all messages posted to 'dev' forum get sent to ml and viceversa.

It not a novel idea - plenty of forums have allowed to do that for years - but I have not the slightest idea about the complexity of implementing this within share.ez.no...

Principal Consultant International Business
Member of the Community Project Board

Damien Pobel

Thursday 02 September 2010 3:17:21 pm

Hi Gaetano,

this would be a great feature !

Sending mails to sdk-public when a new message is posted should be quite simple with a custom workflow event type. The opposite seems more complicated. I see two possible solutions :

a cronjob script can read the archive file of the mailing system and import messages
a cronjob script can read emails on an account (imap or pop3) that is subscribed to the mailing and just import message from there

To work well, all users have to use a smart enough mail user agent to not break emails thread.

In addition, we have to answer to those two questions (and probably some others too ;)) :

what should we do if a user posts on the mail list with an email address that is not registered on the site ?
in which forum should we create a topic sent directly to the mailing list ?

We also have to deal with autoreply messages during holidays and there are probably a lots of problems I don't think of.

Cheers

Damien
Planet eZ Publish.fr : http://www.planet-ezpublish.fr
Certification : http://auth.ez.no/certification/verify/372448
Publications about eZ Publish : http://pwet.fr/tags/keywords/weblog/ez_publish

Gaetano Giunta

Tuesday 07 September 2010 11:38:29 am

@Damien: ineteresting questions. Probably none of those unsolvable.

Getting mail off pop/imap should be a breeze using ezc.

Topics created by emails should be filed under the "general" (or maybe "develeoper") category (or instead we create a separate "SDK" forum).

Making sure that email threads are followed correctly might be harder. We'd need as well to clean up most of the quoted content in replies.

Principal Consultant International Business
Member of the Community Project Board

eZ debug

Timing:	Jan 18 2025 04:05:35
Script start
Timing:	Jan 18 2025 04:05:35
Module start 'layout'
Timing:	Jan 18 2025 04:05:35
Module start 'content'
Timing:	Jan 18 2025 04:05:36
Module end 'content'
Timing:	Jan 18 2025 04:05:36
Script end

Main resources:

Total runtime	0.8798 sec
Peak memory usage	4,096.0000 KB
Database Queries	58

Timing points:

Checkpoint	Start (sec)	Duration (sec)	Memory at start (KB)	Memory used (KB)
Script start	0.0000	0.0069	589.5156	152.6875
Module start 'layout'	0.0069	0.0045	742.2031	39.5234
Module start 'content'	0.0114	0.8671	781.7266	552.7266
Module end 'content'	0.8785	0.0012	1,334.4531	12.0938
Script end	0.8798		1,346.5469

Time accumulators:

Accumulator	Duration (sec)	Duration (%)	Count	Average (sec)
Ini load
Load cache	0.0033	0.3780	16	0.0002
Check MTime	0.0015	0.1732	16	0.0001
Mysql Total
Database connection	0.0011	0.1259	1	0.0011
Mysqli_queries	0.8223	93.4646	58	0.0142
Looping result	0.0007	0.0789	56	0.0000
Template Total	0.8371	95.1	2	0.4185
Template load	0.0018	0.2047	2	0.0009
Template processing	0.8353	94.9395	2	0.4176
Template load and register function	0.0001	0.0100	1	0.0001
states
state_id_array	0.0020	0.2260	1	0.0020
state_identifier_array	0.0017	0.1888	2	0.0008
Override
Cache load	0.0015	0.1747	29	0.0001
Sytem overhead
Fetch class attribute can translate value	0.0007	0.0774	2	0.0003
Fetch class attribute name	0.0029	0.3280	5	0.0006
XML
Image XML parsing	0.0010	0.1127	2	0.0005
class_abstraction
Instantiating content class attribute	0.0000	0.0016	6	0.0000
General
dbfile	0.0011	0.1206	22	0.0000
String conversion	0.0000	0.0009	4	0.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

Usage	Requested template	Template	Template loaded
1	node/view/full.tpl	full/forum_topic.tpl	extension/sevenx/design/simple/override/templates/full/forum_topic.tpl
3	content/datatype/view/ezimage.tpl	<No override>	extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tpl
3	content/datatype/view/ezxmltext.tpl	<No override>	extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tpl
5	content/datatype/view/ezxmltags/paragraph.tpl	<No override>	extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tpl
1	content/datatype/view/ezxmltags/link.tpl	<No override>	design/standard/templates/content/datatype/view/ezxmltags/link.tpl
2	content/datatype/view/ezxmltags/li.tpl	<No override>	design/standard/templates/content/datatype/view/ezxmltags/li.tpl
1	content/datatype/view/ezxmltags/ol.tpl	<No override>	design/standard/templates/content/datatype/view/ezxmltags/ol.tpl
1	content/datatype/view/ezxmltags/ul.tpl	<No override>	design/standard/templates/content/datatype/view/ezxmltags/ul.tpl
1	print_pagelayout.tpl	<No override>	extension/community/design/community/templates/print_pagelayout.tpl
Number of times templates used: 18 Number of unique templates used: 9

Time used to render debug report: 0.0001 secs