Feedback form sending fails

Author Message

Philip K.

Tuesday 05 December 2006 9:02:54 am

Hi.

I've a little problem:
In my eZ installation (3.8.6) I have created a copy of the feedback_form class and edited the fields for my needs. I can see the form and the 'didn't fill field warnings' are working fine. All the fields are defined as information collector.

Problem is, when I try to send this feedback form.
The url will be changed correctly (<site>/content/action/) but the module_result is the wrong one. I still see the feedback form and nothing will be send. There is nothing in the setup -> information collection, too...

Is there anyone who has any idea what is going wrong?

Thanks a lot,
Philip

Linux is like a wigwam; no windows, now gates, and apache inside!

Lars Bratli

Tuesday 12 December 2006 12:27:32 am

Bump!

Did you solve this problem?
Looks like the problem is in action/collectinformation.php where $canCollect is set to false.

Philip K.

Tuesday 12 December 2006 1:44:06 am

No, it's not fixed...

$canCollect is true in collectinformation.php

I don't know what to do. I tried it with the original feedback_form to be sure, that there's no programming failure in my adjusted feedback_form. But same error...

Linux is like a wigwam; no windows, now gates, and apache inside!

Claudia Kosny

Wednesday 13 December 2006 1:36:31 pm

Hi Philip

I haven't tried 3.8.6 yet, but in 3.8.4 it works fine, so I am not sure what might be going on.

Do you get any messages in the debug output (especially when you enable debug redirection)?

And since you obviously had a look the php code, add a few wellplaced debug messages to see what is going on, maybe you find the reason this way.

If you find something interesting please post it here.

Good luck

Claudia

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eZ debug

Timing: Jan 19 2025 00:33:18
Script start
Timing: Jan 19 2025 00:33:18
Module start 'layout'
Timing: Jan 19 2025 00:33:18
Module start 'content'
Timing: Jan 19 2025 00:33:18
Module end 'content'
Timing: Jan 19 2025 00:33:18
Script end

Main resources:

Total runtime0.0207 sec
Peak memory usage2,048.0000 KB
Database Queries3

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0096 587.9063152.6250
Module start 'layout' 0.00960.0040 740.531339.4453
Module start 'content' 0.01360.0049 779.976689.2891
Module end 'content' 0.01850.0021 869.265634.3047
Script end 0.0207  903.5703 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.002612.5984140.0002
Check MTime0.00115.4991140.0001
Mysql Total
Database connection0.00125.609710.0012
Mysqli_queries0.004019.329330.0013
Looping result0.00000.183010.0000
Template Total0.00178.410.0017
Template load0.00104.626610.0010
Template processing0.00083.722910.0008
Override
Cache load0.00073.340710.0007
General
dbfile0.00031.333180.0000
String conversion0.00000.057640.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1print_pagelayout.tpl<No override>extension/community/design/community/templates/print_pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs