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Author
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Message
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Massimiliano Bariola
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Tuesday 21 February 2006 7:56:30 am
Hi, I am experiencing the following problem. I open the admin siteaccess login page. It loads up quickly. If I put in the wrong login credentials for the siteaccess, after some seconds the system tells me that it could not authenticate me and sends me back to the login form However, if I do put the correct credentials, the system hangs and keeps loading and loading and loading ..... and does not let me in. I cleared cookies on my browser, emptied the ezsession table and rm -rf'ed var/cache/* and var/mysite/cache/*. this didn't help. Since we had some database problems last weekend, I thought that maybe the problem was there. the user siteaccess works though. but we cannot update the site anymore. php_error_log says nothing, and nothing on apache and ezp 's error.log Anyone can help? Thanks a lot for your help Max
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Marc Boon
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Tuesday 21 February 2006 10:36:59 am
This looks very similar to a problem I keep bumping into:
http://ez.no/community/forum/install_configuration/document_contains_no_data_again I filed a bug report here: http://ez.no/bugs/view/7866
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Mark Marsiglio
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Tuesday 21 February 2006 10:51:09 am
Try removing the .htaccess file if you have one. Sometimes, certain lines in my htaccess will prevent forms form posting.
http://www.thinkcreative.com
Turning Ideas Into Strategic Solutions
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Pascal France
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Tuesday 21 February 2006 12:19:39 pm
Hi Marc, Did you tried to reproduce the problem with a 3.7.2 version ? I think you should work with this version. Pascal
Ce qui embellit le désert c'est qu'il cache un puits... quelque part... (A. de Saint-Exupéry) - http://luxpopuli.fr/eZ-Publish
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Massimiliano Bariola
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Wednesday 22 February 2006 1:16:13 am
Hi,
To Marc Boon: I ran myself into the "document contains no data" in other occasions, but after reloading the page all worked. I am in a LAMP environment, though. To Mark Marsiglio: no, I haven't any .htaccess interfering with my form data posting. if only there were some debug mode to ezp internals .... like a register-tick-function switch or such.
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Łukasz Serwatka
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Wednesday 22 February 2006 2:17:29 am
Can you just for check run query on your database and disable admin tree menu? UPDATE ezpreferences SET value = 0 WHERE name = 'admin_treemenu' AND user_id =14 and UPDATE ezpreferences SET value = 1 WHERE name = 'admin_list_limit' AND user_id =14 Then try login as admin? If loading takes to long I suspect some resources issue.
Personal website -> http://serwatka.net
Blog (about eZ Publish) -> http://serwatka.net/blog
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Massimiliano Bariola
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Wednesday 22 February 2006 3:29:40 am
Lukasz, the query you sent me allowed to log in as admin! of course I had the treemenu disabled. when I tried to reopen it, I fell again into the same white screen problem. so, it seems the problem is on the admin treemenu. Now the next step would be to know whether it's a db error or other. the editor who last used the admin siteaccess swears he didn't add that much content to cause a resource problem. Lukasz you're my hero1 but I am lighting again the Bat-signal for you :-)
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Łukasz Serwatka
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Wednesday 22 February 2006 3:35:24 am
Hehe, good to see that works :) I suggest to reconfigure the contentstructuremenu.ini and display only folders in content tree to second lvl for example, then you can use tree menu without troubles I think.
Personal website -> http://serwatka.net
Blog (about eZ Publish) -> http://serwatka.net/blog
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Marc Boon
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Wednesday 22 February 2006 3:35:31 am
@pascal: why should I use 3.7.2? is 3.7.3 not stable?
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Marc Boon
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Wednesday 22 February 2006 3:41:31 am
@lucasz: I now also encounter the problem in admin/content/edit, and also in cases where there is no content tree menu present. In one case, I was editing an object, hit the "Document contains no data" message, tried Cancel, and then got the admin/content/version page! Then got stuck there: after clicking on Back, got the "Document contains no data" popup again. Could hardly be a resource pronlem, because there is no tree menu on that page, and I didn't change any content, just hit Back button. Really strange. It looks like sessions are broken.
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Pascal France
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Wednesday 22 February 2006 4:39:57 am
@Marc
I know some people who have some troubles with the 3.7.3 too
I tried it too, and I have had troubles while I don't have them with 3.7.2.
That all and I don't no why. But I come back to 3.7.2 and all works fine. Regards Pascal
Ce qui embellit le désert c'est qu'il cache un puits... quelque part... (A. de Saint-Exupéry) - http://luxpopuli.fr/eZ-Publish
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Marc Boon
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Wednesday 22 February 2006 5:38:15 am
I tried with 3.7.2, but exact same problem appears.
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