4.0 to 4.01 update. No access

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Author	Message
Erland Flaten	Friday 22 August 2008 9:20:00 am I have done the procedures in the upgrade instructions. Now I cant get access to the site. Not the admin site either. It askes for user and pass, but the one i initially proveded as Admin password doesnt work. The public siteacess: http://nuna0000.no.ezpublish10.ezdeal.no/ The upgrade was done on a 4.01 packed up locally. Then I copied the hole installation, with the right distribution files, back to the remote server. Thanks for any help Erland Flaten Lilllehammer, Norway
Andrew Duck	Wednesday 17 September 2008 10:22:13 am Hi Erland, The upgrade process to 4.0.1 shouldn't affect your user accounts at all. Have you resolved this issue as yet? Regards, Andrew. Andrew Duck, Executive Director, Quiqcorp Limited eZ Certified Developer and Trainer. Member of the Community Project Board http://quiqcorp.com \| http://twitter.com/andrewduck
Erland Flaten	Wednesday 17 September 2008 12:28:10 pm I got help from a more experinced ez developer. What he did was updating the database manually with phpmyadmin. He said that the updatescript dident run for some reason. Is it possible to check if the database is updated? I dont know what caused the user accounts to be unvalid, but I guess it was the failed database upgrade. There was also problems to get correct persmissions on the new files because they where FTPed over from my mac. I think this is the wrong way to place the files. Generally I think the upgrade description must be more rigid/precise, maybe with contra examples to kill the most obvious misunderstandings. E.g «use door A. Do not use door B». I had also problems running the upgrade scripts beacause the scripts like modfix couldent be run of security reasons. Even if this is a specialiced ez host. The site is stil not published. So downtime was no big deal - but the many houres could be use to produce content or cut costs. Thanks for replying Andrew. Attn EZ team. Looks like this post is doubled Erland Flaten Lilllehammer, Norway

Author

Message

Friday 22 August 2008 9:20:00 am

I have done the procedures in the upgrade instructions.

Now I cant get access to the site. Not the admin site either. It askes for user and pass, but the one i initially proveded as Admin password doesnt work. The public siteacess:

http://nuna0000.no.ezpublish10.ezdeal.no/

The upgrade was done on a 4.01 packed up locally. Then I copied the hole installation, with the right distribution files, back to the remote server.

Thanks for any help

Erland Flaten
Lilllehammer, Norway

Andrew Duck

Wednesday 17 September 2008 10:22:13 am

Hi Erland,

The upgrade process to 4.0.1 shouldn't affect your user accounts at all.

Have you resolved this issue as yet?

Regards,
Andrew.

Andrew Duck, Executive Director, Quiqcorp Limited
eZ Certified Developer and Trainer.
Member of the Community Project Board
http://quiqcorp.com | http://twitter.com/andrewduck

Erland Flaten

Wednesday 17 September 2008 12:28:10 pm

I got help from a more experinced ez developer.
What he did was updating the database manually with phpmyadmin. He said that the updatescript dident run for some reason. Is it possible to check if the database is updated?

I dont know what caused the user accounts to be unvalid, but I guess it was the failed database upgrade.

There was also problems to get correct persmissions on the new files because they where FTPed over from my mac. I think this is the wrong way to place the files.

Generally I think the upgrade description must be more rigid/precise, maybe with contra examples to kill the most obvious misunderstandings. E.g «use door A. Do not use door B».

I had also problems running the upgrade scripts beacause the scripts like modfix couldent be run of security reasons. Even if this is a specialiced ez host.

The site is stil not published. So downtime was no big deal - but the many houres could be use to produce content or cut costs.

Thanks for replying Andrew.

Attn EZ team. Looks like this post is doubled

Erland Flaten
Lilllehammer, Norway

eZ debug

Timing:	Jan 19 2025 05:20:06
Script start
Timing:	Jan 19 2025 05:20:06
Module start 'layout'
Timing:	Jan 19 2025 05:20:06
Module start 'content'
Timing:	Jan 19 2025 05:20:06
Module end 'content'
Timing:	Jan 19 2025 05:20:06
Script end

Main resources:

Total runtime	0.0154 sec
Peak memory usage	2,048.0000 KB
Database Queries	3

Timing points:

Checkpoint	Start (sec)	Duration (sec)	Memory at start (KB)	Memory used (KB)
Script start	0.0000	0.0061	589.2734	152.6406
Module start 'layout'	0.0061	0.0026	741.9141	39.4766
Module start 'content'	0.0087	0.0045	781.3906	89.3516
Module end 'content'	0.0132	0.0022	870.7422	34.3047
Script end	0.0154		905.0469

Time accumulators:

Accumulator	Duration (sec)	Duration (%)	Count	Average (sec)
Ini load
Load cache	0.0025	16.2458	14	0.0002
Check MTime	0.0012	8.0123	14	0.0001
Mysql Total
Database connection	0.0010	6.7573	1	0.0010
Mysqli_queries	0.0033	21.5424	3	0.0011
Looping result	0.0000	0.2275	1	0.0000
Template Total	0.0018	11.7	1	0.0018
Template load	0.0011	6.8270	1	0.0011
Template processing	0.0007	4.5895	1	0.0007
Override
Cache load	0.0008	5.2255	1	0.0008
General
dbfile	0.0003	2.0766	8	0.0000
String conversion	0.0000	0.0542	4	0.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

Usage	Requested template	Template	Template loaded	Edit	Override
1	print_pagelayout.tpl	<No override>	extension/community/design/community/templates/print_pagelayout.tpl
Number of times templates used: 1 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs