500 Server error

Author Message

Andy Veal

Monday 26 February 2007 10:39:12 am

After uploading all the files to my server, and navigating to the index.php file, I received a internal server error.

I haven't made any changes. Any suggestions?

Claudia Kosny

Monday 26 February 2007 12:01:19 pm

Hi Andy

Please provide a bit more information:
What server do you use?
Which version of PHP do you use?
Which version of eZ do you use?
Do you have already an .htaccess file in the eZ directory (by default there is none)?
Do you get the 500 immediately or did it appear later during the installation process? If later, when?

Claudia

Andy Veal

Monday 26 February 2007 2:37:21 pm

Thanks for your reply Claudia, I didn't know what particular information you would like to be provided.

What server do you use? CentOS 4.4 i686, Apache/1.3.37
Which version of PHP do you use? 4.4.4
Which version of eZ do you use? The latest version
Do you have already an .htaccess file in the eZ directory (by default there is none)? I uploaded the files to a directory, not to the root. There was nothing in the directory.
Do you get the 500 immediately or did it appear later during the installation process? If later, when? It appeared immediately, from uploading the files.

Claudia Kosny

Wednesday 28 February 2007 2:10:18 pm

Hi Andy

Hmm, this looks fine to me. Are there any restrictions on the PHP like safe_mode or a base dir restriction? Do other PHP scripts work in this directory? In the first step eZ checks for image_magick, the gd library, the enabled database modules and directory permissions.

Claudia

Andy Veal

Wednesday 28 February 2007 3:30:04 pm

Hi Claudia

eZ is located within /cms, and the directory was freshy created. I'll try uploading the files again. Could it be that I uploaded it within cPanel and extracted it from there? I'll try using FTP.

There are no restrictions within the base directory or the directory that eZ is located. I unfortunately never even got to step 1.

Powered by eZ Publish™ CMS Open Source Web Content Management. Copyright © 1999-2014 eZ Systems AS (except where otherwise noted). All rights reserved.

eZ debug

Timing: Jan 19 2025 03:18:47
Script start
Timing: Jan 19 2025 03:18:47
Module start 'layout'
Timing: Jan 19 2025 03:18:47
Module start 'content'
Timing: Jan 19 2025 03:18:48
Module end 'content'
Timing: Jan 19 2025 03:18:48
Script end

Main resources:

Total runtime0.8492 sec
Peak memory usage4,096.0000 KB
Database Queries63

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0055 589.1563152.6250
Module start 'layout' 0.00560.0027 741.781339.4453
Module start 'content' 0.00830.8393 781.2266491.6016
Module end 'content' 0.84750.0015 1,272.828112.1719
Script end 0.8490  1,285.0000 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00340.4060160.0002
Check MTime0.00150.1713160.0001
Mysql Total
Database connection0.00100.116110.0010
Mysqli_queries0.798093.9694630.0127
Looping result0.00060.0704610.0000
Template Total0.814395.920.4071
Template load0.00240.281920.0012
Template processing0.811995.597020.4059
Template load and register function0.00020.023810.0002
states
state_id_array0.00120.144010.0012
state_identifier_array0.00170.195620.0008
Override
Cache load0.00200.2334290.0001
Sytem overhead
Fetch class attribute can translate value0.00060.066620.0003
Fetch class attribute name0.00140.162950.0003
XML
Image XML parsing0.00020.023620.0001
class_abstraction
Instantiating content class attribute0.00000.001150.0000
General
dbfile0.00270.3196100.0003
String conversion0.00000.001040.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1node/view/full.tplfull/forum_topic.tplextension/sevenx/design/simple/override/templates/full/forum_topic.tplEdit templateOverride template
5content/datatype/view/ezxmltext.tpl<No override>extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
7content/datatype/view/ezxmltags/paragraph.tpl<No override>extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
2content/datatype/view/ezxmltags/line.tpl<No override>design/standard/templates/content/datatype/view/ezxmltags/line.tplEdit templateOverride template
1print_pagelayout.tpl<No override>extension/community/design/community/templates/print_pagelayout.tplEdit templateOverride template
 Number of times templates used: 16
 Number of unique templates used: 5

Time used to render debug report: 0.0001 secs