Database setup problem

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Jackson Hartsfield

Wednesday 01 September 2010 11:24:52 am

Well you guys were great in solving my last question/problem but now I have another one...

I created my MySQL database on 1and1.com which consist of clicking "New Database" and giving it a name.

I got to the point of "Site access configuration" then the next page is "Site Details" When I click next on this page it gives me this error:

Warning

 

The database [db339530096] cannot be used, the setup wizard wants to create the site in [utf-8] but the database has been created using character set [iso-8859-1]. You will have to choose a database having support for [utf-8] or modify [db339530096] .(I also put up a screenshot at http://jacksonhartsfield.com/dbproblem.jpg )

I once again called 1and1.com and they said it was a MySQL database in the utf-8 format.

Thanks in advance for any help and suggestions.

Jackson

Jackson Hartsfield

Wednesday 01 September 2010 12:08:24 pm

Well I may have solved this myself.

I point the EZ setup to another database that I had created but never used as well as just chose the "Plain" site and this time it went through. I dont know what the difference is but it appears to be working now.

Jackson

Jackson Hartsfield

Wednesday 01 September 2010 2:34:44 pm

Grrr....

Ok, things werent working exactly right so I wiped the files and re-uploaded them and now I am back to my error in the original post.

Any suggestions??

Thanks,

Jackson

Jérôme Vieilledent

Wednesday 01 September 2010 11:27:53 pm

Hi Jackson

Your database really needs to be created in UTF-8 charset. You must create it before launching eZ Publish setup wizard :

CREATE DATABASE `mydatabase` DEFAULT CHARACTER SET `utf8`;

If you already created your database in Latin1 charset for example, you will need to change the charset :

ALTER DATABASE `mydatabase` DEFAULT CHARACTER SET `utf8`

Russell Michell

Monday 13 September 2010 1:43:57 pm

"

Hi Jackson

Your database really needs to be created in UTF-8 charset. You must create it before launching eZ Publish setup wizard :

CREATE DATABASE `mydatabase` DEFAULT CHARACTER SET `utf8`;

If you already created your database in Latin1 charset for example, you will need to change the charset :

ALTER DATABASE `mydatabase` DEFAULT CHARACTER SET `utf8`
"

Jackson,

Jérôme is right but I think your problem might be that you do not have shell (direct) access to alter your database configuration - is that right? This is generally the case with many webhosts and is done for security reasons. However, most webhosts with MySQL will also have a GUI management tool like phpMyAdmin for example.

Uisng phpMyAdmin you are able to run the necessry SQL commands as Jérôme describes either by pasting them into a text-field or by pointing and clicking.

There are many, many phpMyAdmin tutorials and how-to's out there so check first that you have it installed on your host, and then go looking for how to convert/create a DB in it with UTF-8 encoding.

Good luck
Russ

Russell Michell, Wellington, New Zealand.
We're building! http://www.theruss.com/blog/
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Audun Wilhelmsen

Friday 22 October 2010 12:06:18 pm

I had the same problem, and the actual problem was that the database user I created didn't have enough privileges to the database (I think I used the query specified in the documentation, so perhaps this is something that should be checked out).

To anyone else Googling this question I suggest trying with a root database user and see if that works.
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