Email notification problem

Author Message

Veronique Jamilloux

Wednesday 16 December 2009 9:02:19 am

Hi,

I use eZpub 4.2.0, on Ubuntu linux distribution with php5 and Apache server. I'm installing the editorial workflow, it's ok but the email didn't send when the content page is modified but there is a notification to the validator. When I write this line command : php runcronjobs.php -d frequent, I've got this error :

Timing: ()
Script cronjobs/notification.php starting
Error: (eZSMTPTransport::sendMail())
Error sending SMTP mail: AUTH LOGIN command failed, output: 503 5.3.3 AUTH not available

In my site.ini.append.php there is :

[MailSettings]
Transport=SMTP
TransportServer=smtp.versailles.inra.fr
TransportUser=vjamilloux
TransportPassword=********
AdminEmail=vjamilloux@versailles.inra.fr
EmailSender=vjamilloux@versailles.inra.fr

I search in this forum some information, but don't find any thing. Is there someone who has a track to find a solution to this problem?

Thanksa lot for your answers

Véronique

URGI - INRA
Webmaster
Route de Saint Cyr
78000 Versailles

Sander van den Akker

Friday 18 December 2009 10:51:44 am

It seems the transportuser setting is causing this. Your webserver does not allow switching the user to send mail with. Try to remove this setting.

eZ Publish certified developer
http://auth.ez.no/certification/verify/392313

Robin Muilwijk

Sunday 20 December 2009 12:41:22 am

Hi,

I had the exact same problem with the 503 error and the AUTH not available error. If Sander's hint doesn't work, edit the site.ini file that you also quote in your post.

Simply leave TransportUser and TransportPassword empty and see if e-mail notification works again.

Regards Robin

Board member, eZ Publish Community Project Board - Member of the share.ez.no team - Key values: Openness and Innovation.

LinkedIn: http://nl.linkedin.com/in/robinmuilwijk // Twitter: http://twitter.com/i_robin // Skype: robin.muilwijk

Nicolas Pastorino

Monday 25 January 2010 10:31:17 am

Hi Véronique,

Did Sander's and Robin's hints help out ?

Let us know,

--
Nicolas Pastorino
Director Community - eZ
Member of the Community Project Board

eZ Publish Community on twitter: http://twitter.com/ezcommunity

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eZ debug

Timing: Jan 29 2025 23:51:29
Script start
Timing: Jan 29 2025 23:51:29
Module start 'layout'
Timing: Jan 29 2025 23:51:29
Module start 'content'
Timing: Jan 29 2025 23:51:29
Module end 'content'
Timing: Jan 29 2025 23:51:29
Script end

Main resources:

Total runtime0.0132 sec
Peak memory usage2,048.0000 KB
Database Queries3

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0049 588.2500151.2266
Module start 'layout' 0.00490.0020 739.476636.6641
Module start 'content' 0.00680.0048 776.140694.1563
Module end 'content' 0.01160.0016 870.296933.9922
Script end 0.0132  904.2891 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.002518.5352140.0002
Check MTime0.00118.6468140.0001
Mysql Total
Database connection0.00075.404010.0007
Mysqli_queries0.002015.389630.0007
Looping result0.00000.082810.0000
Template Total0.00129.010.0012
Template load0.00096.771610.0009
Template processing0.00032.204410.0003
Override
Cache load0.00064.829910.0006
General
dbfile0.00064.173180.0001
String conversion0.00000.045040.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1print_pagelayout.tpl<No override>extension/community/design/community/templates/print_pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs