problem in step by step installation

Next topic

Author	Message
Charlie Schur	Thursday 02 October 2003 7:54:13 am I am installing ezp 3.2 with web hosting service from 1and1.com. Please see http://www.xisc.com/test.php for server configurations. The step-by-step installation always failed after I pressed the next button on the "Database initialization" page (the server returned 500 error). I am sure that the database settings are correct because I can install ezp smoothly on my own Windows machine. I tracked into the ezp source code and found that the problem was caused by eztemplate's fetch() function. Moreover, it seems something to do i18n modifier in the templates. Can anyone help me out? I really like ezp and couldn't find an comparable alternative for now. Thanks.
Gareth Doust	Thursday 02 October 2003 1:19:10 pm Hi Charlie, It's interesting that you've posted exactly the same problem as I've been experiencing, at exactly the same time, with the same host. I've not yet got around to contacting 1andon1's customer support team about this, but I think maybe it's a problem to do with restricted access rights on the database? I don't know, as all the system requirements would seem to match, yet I always get the same error message as you. Since the error is coming from 1and1's server and isn't an error message from ezp I can only guess that the database access rights or php module configurations are not compatible with the needs of ezp. If you find out anymore, please email me asap at gareth.doust@anticmind.com Cheers!
Charlie Schur	Thursday 02 October 2003 3:01:30 pm I am sure it's not database restriction problem because I tracked down into the source code of ezp and found it can establish database connection with the server and select the correct database. It is quite possible though there's some PHP restriction, such as memory limit (because the problem seems to be related with ezp templating system which is most memory consuming part). I already contacted with 1and1's CS to ask for error log of the web server, but they wouldn't allow me to access it. :(
Gareth Doust	Saturday 04 October 2003 9:34:30 am I've contacted 1and1 CS and the guy I spoke to said it might be a missing Apache module (ie: mod_php) that's causing the problem. He agreed that the prob must be server side if the same scripts are working on other servers, so I sent an email to support with the ezp requirements and asked them to ensure that all required components were installed on my server. I also have one of there CS guys working on it as a private project over the weekend, so if I get any joy I'll let you know by posting another message here. As before, if you get any luck before me, please let me know! Gareth
Marco Zinn	Saturday 04 October 2003 10:54:08 am Hi folks, I tried installing ez (2) at a 1&1 hosted webspace and gave up after a while. These were the problems: - too many MySQL queries (ezP3 has less of them) - too much memory needed (well: more needed than allowed) - problems with permissions (can be fixed with your FTP client, as you don't have shell access) - problems with Image Conversion as ImageMagick is (was) not installed. That's the bad news. Good news (for you): We at Hyperroad Design decided to rent a "root server". On that, we have some customer's webspaces as well as several ezPublish installations (2.2.7 until 3.2 final). If you are interessted in an installation on our own server, let me know. We have ezP up and running (incl. ImageMagick), so we know, that it works. This will save you lot's of time (and maybe help us to pay our server ;) ). Contact me at marco.zinn at hyperroad-design.com and tell me, what you need (ezP version) and what you want to do with the installation (just testing? production? for what? how much data?) I'm sure, that we can find a good solution for everyone. Marco Marco http://www.hyperroad-design.com

eZ debug

Timing:	Jan 18 2025 22:35:36
Script start
Timing:	Jan 18 2025 22:35:36
Module start 'layout'
Timing:	Jan 18 2025 22:35:36
Module start 'content'
Timing:	Jan 18 2025 22:35:37
Module end 'content'
Timing:	Jan 18 2025 22:35:37
Script end

Main resources:

Total runtime	0.7728 sec
Peak memory usage	4,096.0000 KB
Database Queries	65

Timing points:

Checkpoint	Start (sec)	Duration (sec)	Memory at start (KB)	Memory used (KB)
Script start	0.0000	0.0061	589.1563	152.6406
Module start 'layout'	0.0061	0.0039	741.7969	39.4766
Module start 'content'	0.0100	0.7612	781.2734	594.3984
Module end 'content'	0.7713	0.0014	1,375.6719	16.1406
Script end	0.7727		1,391.8125

Time accumulators:

Accumulator	Duration (sec)	Duration (%)	Count	Average (sec)
Ini load
Load cache	0.0034	0.4453	16	0.0002
Check MTime	0.0014	0.1774	16	0.0001
Mysql Total
Database connection	0.0008	0.1034	1	0.0008
Mysqli_queries	0.7098	91.8481	65	0.0109
Looping result	0.0009	0.1107	63	0.0000
Template Total	0.7378	95.5	2	0.3689
Template load	0.0020	0.2638	2	0.0010
Template processing	0.7357	95.2082	2	0.3679
Template load and register function	0.0003	0.0339	1	0.0003
states
state_id_array	0.0009	0.1176	1	0.0009
state_identifier_array	0.0020	0.2536	2	0.0010
Override
Cache load	0.0017	0.2193	35	0.0000
Sytem overhead
Fetch class attribute can translate value	0.0009	0.1176	3	0.0003
Fetch class attribute name	0.0024	0.3148	6	0.0004
XML
Image XML parsing	0.0012	0.1616	3	0.0004
class_abstraction
Instantiating content class attribute	0.0000	0.0036	6	0.0000
General
dbfile	0.0009	0.1115	16	0.0001
String conversion	0.0000	0.0013	4	0.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

Usage	Requested template	Template	Template loaded
1	node/view/full.tpl	full/forum_topic.tpl	extension/sevenx/design/simple/override/templates/full/forum_topic.tpl
5	content/datatype/view/ezxmltext.tpl	<No override>	extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tpl
4	content/datatype/view/ezxmltags/line.tpl	<No override>	design/standard/templates/content/datatype/view/ezxmltags/line.tpl
6	content/datatype/view/ezxmltags/paragraph.tpl	<No override>	extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tpl
1	content/datatype/view/ezimage.tpl	<No override>	extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tpl
1	print_pagelayout.tpl	<No override>	extension/community/design/community/templates/print_pagelayout.tpl
Number of times templates used: 18 Number of unique templates used: 6

Time used to render debug report: 0.0001 secs