Unable to access wizard

Author Message

Salami Donald

Tuesday 19 February 2008 7:34:38 am

i have been unbale to access the set up wizard,i have done all the prior instruction for a normal installation, unpacked into a home directory but i just cant access the wizard.
it keeps giving me an error 404,
- "Error 404: NOT FOUND!
Your browser cannot find the document corresponding to the URL you typed in."

and when i try to access the index page of my domain it shows an error 403,
- "Error 403 - Forbidden
You tried to access a document for which you don't have privileges".

i am using a linux environment, a hosting from www.1and1.com

Egil Fujikawa Nes

Tuesday 19 February 2008 2:12:48 pm

Dear Salami,

If the server respond with a 404 or 403 error it's probably something wrong with the server configuration and not with eZ Publish.

Potentially it can be a lot of reasons why you experience these problems, but here is some tips about what you can check:

* Check that everybody have read access to your index.php file

* Check that you don't have any .htaccess files that override the hosting providers default configuration

* Make sure that your web server automatically view index.php as directory index file (to avoid 404 error)

Good luck with your installation.

Best regards
Egil Fujikawa Nes

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eZ debug

Timing: Jan 31 2025 00:37:38
Script start
Timing: Jan 31 2025 00:37:38
Module start 'layout'
Timing: Jan 31 2025 00:37:38
Module start 'content'
Timing: Jan 31 2025 00:37:38
Module end 'content'
Timing: Jan 31 2025 00:37:38
Script end

Main resources:

Total runtime0.0243 sec
Peak memory usage6,144.0000 KB
Database Queries3

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0052 588.1484151.2109
Module start 'layout' 0.00520.0041 739.3594220.6875
Module start 'content' 0.00920.0134 960.0469997.8047
Module end 'content' 0.02260.0016 1,957.851629.9922
Script end 0.0242  1,987.8438 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.002912.1033140.0002
Check MTime0.00124.7849140.0001
Mysql Total
Database connection0.00062.465710.0006
Mysqli_queries0.00239.620930.0008
Looping result0.00000.050110.0000
Template Total0.00124.810.0012
Template load0.00093.724110.0009
Template processing0.00031.048010.0003
Override
Cache load0.00062.676110.0006
General
dbfile0.00031.106080.0000
String conversion0.00000.028540.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1print_pagelayout.tpl<No override>extension/community/design/community/templates/print_pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs