3.9.2 - > feedback form doens't send emails

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Author	Message
laurent le cadet	Friday 15 June 2007 7:15:58 am Hi, I build a classic feedback_form class with a recipient attribute (email). The process seems to be correct (informations collection page and redirection), the messages are store in admin/collected ... but not send to the specific email address of "recipient". Something missing ? Regards Laurent
Lukasz Piech	Friday 15 June 2007 7:43:03 am Can you send from other classes? Are your SMTP or Sendmail setting correct?
Joe Kepley	Friday 15 June 2007 10:47:33 am My debugging steps for this problem fall into roughly this order: * Make sure the mail settings (sendmail vs SMTP) are right for the eZ Install. It's nearly always sendmail on linux hosts. * If that's not the issue, try sending a message using sendmail from the command line. If that doesn't work, it's the server's email setup that needs fixed. If it does work, keep looking. * Try sending an email using a simple php script. Sometimes the php.ini needs tweaked before it can send mail using the mail() function. * If that works, and eZ still doesn't send, see if there's anything in eZ's error log (var/log/error.log)

Author

Message

laurent le cadet

Friday 15 June 2007 7:15:58 am

Hi,

I build a classic feedback_form class with a recipient attribute (email).
The process seems to be correct (informations collection page and redirection), the messages are store in admin/collected ... but not send to the specific email address of "recipient".

Something missing ?

Regards

Laurent

Lukasz Piech

Friday 15 June 2007 7:43:03 am

Can you send from other classes?

Are your SMTP or Sendmail setting correct?

Joe Kepley

Friday 15 June 2007 10:47:33 am

My debugging steps for this problem fall into roughly this order:

* Make sure the mail settings (sendmail vs SMTP) are right for the eZ Install. It's nearly always sendmail on linux hosts.
* If that's not the issue, try sending a message using sendmail from the command line. If that doesn't work, it's the server's email setup that needs fixed. If it does work, keep looking.
* Try sending an email using a simple php script. Sometimes the php.ini needs tweaked before it can send mail using the mail() function.
* If that works, and eZ still doesn't send, see if there's anything in eZ's error log (var/log/error.log)

eZ debug

Timing:	Jan 30 2025 20:30:18
Script start
Timing:	Jan 30 2025 20:30:18
Module start 'layout'
Timing:	Jan 30 2025 20:30:18
Module start 'content'
Timing:	Jan 30 2025 20:30:18
Module end 'content'
Timing:	Jan 30 2025 20:30:18
Script end

Main resources:

Total runtime	0.0246 sec
Peak memory usage	6,144.0000 KB
Database Queries	3

Timing points:

Checkpoint	Start (sec)	Duration (sec)	Memory at start (KB)	Memory used (KB)
Script start	0.0000	0.0059	588.2500	151.2266
Module start 'layout'	0.0059	0.0040	739.4766	220.7188
Module start 'content'	0.0099	0.0132	960.1953	997.8359
Module end 'content'	0.0232	0.0014	1,958.0313	29.9922
Script end	0.0246		1,988.0234

Time accumulators:

Accumulator	Duration (sec)	Duration (%)	Count	Average (sec)
Ini load
Load cache	0.0028	11.2551	14	0.0002
Check MTime	0.0010	4.2011	14	0.0001
Mysql Total
Database connection	0.0009	3.5391	1	0.0009
Mysqli_queries	0.0027	10.9512	3	0.0009
Looping result	0.0000	0.0523	1	0.0000
Template Total	0.0010	3.9	1	0.0010
Template load	0.0008	3.1820	1	0.0008
Template processing	0.0002	0.6949	1	0.0002
Override
Cache load	0.0005	2.1959	1	0.0005
General
dbfile	0.0016	6.4143	8	0.0002
String conversion	0.0000	0.0368	4	0.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

Usage	Requested template	Template	Template loaded	Edit	Override
1	print_pagelayout.tpl	<No override>	extension/community/design/community/templates/print_pagelayout.tpl
Number of times templates used: 1 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs