feedback form not sent to recipient

Next topic

Author	Message
Tahar Hassine	Wednesday 19 March 2008 6:53:22 pm I am using sendmail. The feedback form is not sent to the recipient. Other applications running on the same server and using sendmail send their forms. What may happen? Thanks
Greg McAvoy-Jensen	Wednesday 19 March 2008 7:31:17 pm Tahar, Can you gain any insight from turning on template redirection and debug output? Also, you can double check your settings in [InformationCollection] and [MailSettings] in settings/override/site.ini.append.php and settings/siteaccess/your_siteaccess/site.ini.append.php. If that doesn't work, try changing the mail transport to "file" in site.ini to troubleshoot. You can see what results are returned in var/log/mail, too. Granite Horizon, Certified Developer of eZ Publish Web Solutions Provider of the SaaS Solution Granite Horizon In The Cloud \| http://granitehorizon.com/cloud http://granitehorizon.com \| +1 916 647 6350 \| California USA \| @granitegreg Blog: http://granitehorizon.com/blog
Tahar Hassine	Sunday 23 March 2008 6:55:52 am Thanks a lot Greg for your help. I turned redirection and template debugging and filled the Emailsender and emailrecever in site.ini.append in the various siteaccess. Still not sending information collection. The message is as follows : Non-static method eZInformationCollection::create() should not be called statically By the way, is there any parameter to turn On in order to activate the InformationCollection? Thanks again

Author

Message

Wednesday 19 March 2008 6:53:22 pm

I am using sendmail. The feedback form is not sent to the recipient. Other applications running on the same server and using sendmail send their forms.
What may happen?
Thanks

Greg McAvoy-Jensen

Wednesday 19 March 2008 7:31:17 pm

Tahar,

Can you gain any insight from turning on template redirection and debug output?

Also, you can double check your settings in [InformationCollection] and [MailSettings] in settings/override/site.ini.append.php and settings/siteaccess/your_siteaccess/site.ini.append.php.

If that doesn't work, try changing the mail transport to "file" in site.ini to troubleshoot.

You can see what results are returned in var/log/mail, too.

Granite Horizon, Certified Developer of eZ Publish Web Solutions
Provider of the SaaS Solution Granite Horizon In The Cloud | http://granitehorizon.com/cloud
http://granitehorizon.com | +1 916 647 6350 | California USA | @granitegreg
Blog: http://granitehorizon.com/blog

Tahar Hassine

Sunday 23 March 2008 6:55:52 am

Thanks a lot Greg for your help. I turned redirection and template debugging and filled the Emailsender and emailrecever in site.ini.append in the various siteaccess. Still not sending information collection. The message is as follows :

Non-static method eZInformationCollection::create() should not be called statically

By the way, is there any parameter to turn On in order to activate the InformationCollection?

Thanks again

eZ debug

Timing:	Jan 18 2025 16:23:10
Script start
Timing:	Jan 18 2025 16:23:10
Module start 'layout'
Timing:	Jan 18 2025 16:23:10
Module start 'content'
Timing:	Jan 18 2025 16:23:11
Module end 'content'
Timing:	Jan 18 2025 16:23:11
Script end

Main resources:

Total runtime	1.3587 sec
Peak memory usage	4,096.0000 KB
Database Queries	57

Timing points:

Checkpoint	Start (sec)	Duration (sec)	Memory at start (KB)	Memory used (KB)
Script start	0.0000	0.0046	588.0313	152.6406
Module start 'layout'	0.0046	0.0026	740.6719	39.4609
Module start 'content'	0.0071	1.3500	780.1328	534.9063
Module end 'content'	1.3572	0.0015	1,315.0391	12.1563
Script end	1.3586		1,327.1953

Time accumulators:

Accumulator	Duration (sec)	Duration (%)	Count	Average (sec)
Ini load
Load cache	0.0031	0.2274	16	0.0002
Check MTime	0.0013	0.0979	16	0.0001
Mysql Total
Database connection	0.0007	0.0480	1	0.0007
Mysqli_queries	1.3141	96.7189	57	0.0231
Looping result	0.0005	0.0394	55	0.0000
Template Total	1.3253	97.5	2	0.6626
Template load	0.0020	0.1458	2	0.0010
Template processing	1.3233	97.3956	2	0.6616
Template load and register function	0.0001	0.0082	1	0.0001
states
state_id_array	0.0011	0.0814	1	0.0011
state_identifier_array	0.0010	0.0747	2	0.0005
Override
Cache load	0.0015	0.1111	18	0.0001
Sytem overhead
Fetch class attribute can translate value	0.0009	0.0634	2	0.0004
Fetch class attribute name	0.0015	0.1107	4	0.0004
XML
Image XML parsing	0.0007	0.0537	2	0.0004
class_abstraction
Instantiating content class attribute	0.0000	0.0006	4	0.0000
General
dbfile	0.0009	0.0684	18	0.0001
String conversion	0.0000	0.0004	4	0.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

Usage	Requested template	Template	Template loaded
1	node/view/full.tpl	full/forum_topic.tpl	extension/sevenx/design/simple/override/templates/full/forum_topic.tpl
3	content/datatype/view/ezxmltext.tpl	<No override>	extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tpl
1	content/datatype/view/ezxmltags/line.tpl	<No override>	design/standard/templates/content/datatype/view/ezxmltags/line.tpl
3	content/datatype/view/ezxmltags/paragraph.tpl	<No override>	extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tpl
1	content/datatype/view/ezimage.tpl	<No override>	extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tpl
1	print_pagelayout.tpl	<No override>	extension/community/design/community/templates/print_pagelayout.tpl
Number of times templates used: 10 Number of unique templates used: 6

Time used to render debug report: 0.0001 secs