Information Collector and email sending issues

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Author	Message
Tobias Vogel	Thursday 06 March 2008 5:18:32 am Hello, we noticed today, that our information collector (a tiny contact form) isn't sending out email anymore (though collecting the data in the database). Probably it has to do something with a recent upgrade to ezpublish 4.0. I already looked at some places, to rule out any configuration issues: - collect.ini is the same that comes packaged with ezpublish, in particular SendEmail is enabled - Any of the settings in collect.ini is neither overridden in any siteaccess nor any extension - In the siteaccess, a valid email is entered for the setting "EmailReceiver" Additionally, I looked up the logs of the mail server, but no attempt of sending an email frome zpublish is logged. When I send the form in debug mode, I noticed, that in used templates, the template "content/collectedinfo/form.tpl" gets listed. IMHO, it should be "content/collectedinfomail/form.tpl", when sending of an email is the result of the action. Can anyone enlighten me where else to look or configure anything, so my emails get sent again? Kind regards, Tobias
Bruce Morrison	Thursday 06 March 2008 3:09:16 pm Hi Tobias There is an issue with the smtp transport in eZ4.0 <i>Due to a bug in eZ Publish 4.0.0, you need to download the updated version of the "ezsmtp" class and replace the corresponding file in your installation in order to use an SMTP relay server for mail delivery. This bug will be fixed in the upcoming eZ Publish 4.0.1 release.</i> Patch: http://pubsvn.ez.no/nextgen/stable/4.0/lib/ezutils/classes/ezsmtp.php See: http://ez.no/doc/ez_publish/technical_manual/4_0/reference/configuration_files/site_ini/mailsettings/transport Cheers Bruce My Blog: http://www.stuffandcontent.com/ Follow me on twitter: http://twitter.com/brucemorrison Consolidated eZ Publish Feed : http://friendfeed.com/rooms/ez-publish
Tobias Vogel	Friday 07 March 2008 12:00:41 am Hi Bruce, I read about this bug before, but our setting is "sendmail" so the ezsmtp bug shouldn't be an issue, right? Kind regards, Tobias
Peter Szmulik	Wednesday 02 April 2008 1:30:32 am Hi I have a similar problem that persists after having downloaded the new ezsmtp.php file. I want to use the smtp transport method and the rest would really have been straightforward, I thought... I know that eZ Publish generates a mail; (at least it wrote a mail file in /var/log/mail when I changed the Transport setting to File). When I change that back to smtp I get no error message and still no delivered e-mail. If eZ Publish for some reason can't connect to the smtp server, would it then write an error log entry in /var/log ? Or just drop it? Best Regards Peter
Peter Szmulik	Wednesday 02 April 2008 6:05:43 am ... and I am, from my server, able to connect to my smtp server using: >Telnet <IPaddress> 25

eZ debug

Timing:	Jan 18 2025 18:34:27
Script start
Timing:	Jan 18 2025 18:34:27
Module start 'layout'
Timing:	Jan 18 2025 18:34:27
Module start 'content'
Timing:	Jan 18 2025 18:34:28
Module end 'content'
Timing:	Jan 18 2025 18:34:28
Script end

Main resources:

Total runtime	0.9518 sec
Peak memory usage	4,096.0000 KB
Database Queries	65

Timing points:

Checkpoint	Start (sec)	Duration (sec)	Memory at start (KB)	Memory used (KB)
Script start	0.0000	0.0074	588.0469	152.6406
Module start 'layout'	0.0074	0.0036	740.6875	39.4922
Module start 'content'	0.0110	0.9385	780.1797	594.2266
Module end 'content'	0.9495	0.0022	1,374.4063	12.1250
Script end	0.9517		1,386.5313

Time accumulators:

Accumulator	Duration (sec)	Duration (%)	Count	Average (sec)
Ini load
Load cache	0.0037	0.3909	16	0.0002
Check MTime	0.0016	0.1629	16	0.0001
Mysql Total
Database connection	0.0015	0.1622	1	0.0015
Mysqli_queries	0.8843	92.9089	65	0.0136
Looping result	0.0007	0.0765	63	0.0000
Template Total	0.9136	96.0	2	0.4568
Template load	0.0022	0.2349	2	0.0011
Template processing	0.9114	95.7539	2	0.4557
Template load and register function	0.0002	0.0218	1	0.0002
states
state_id_array	0.0012	0.1238	1	0.0012
state_identifier_array	0.0021	0.2178	2	0.0010
Override
Cache load	0.0019	0.2009	39	0.0000
Sytem overhead
Fetch class attribute can translate value	0.0010	0.1023	3	0.0003
Fetch class attribute name	0.0025	0.2609	6	0.0004
XML
Image XML parsing	0.0007	0.0783	3	0.0002
class_abstraction
Instantiating content class attribute	0.0000	0.0015	6	0.0000
General
dbfile	0.0012	0.1228	16	0.0001
String conversion	0.0000	0.0009	4	0.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

Usage	Requested template	Template	Template loaded
1	node/view/full.tpl	full/forum_topic.tpl	extension/sevenx/design/simple/override/templates/full/forum_topic.tpl
5	content/datatype/view/ezxmltext.tpl	<No override>	extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tpl
11	content/datatype/view/ezxmltags/paragraph.tpl	<No override>	extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tpl
6	content/datatype/view/ezxmltags/line.tpl	<No override>	design/standard/templates/content/datatype/view/ezxmltags/line.tpl
1	content/datatype/view/ezimage.tpl	<No override>	extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tpl
1	print_pagelayout.tpl	<No override>	extension/community/design/community/templates/print_pagelayout.tpl
Number of times templates used: 25 Number of unique templates used: 6

Time used to render debug report: 0.0002 secs