Users can't join

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Author	Message
Steve Brown	Monday 04 April 2005 7:36:58 pm Several people have complained that they can't 'join' my website, miabrown.com. If I'm lucky, I will see their name under 'Guest Accounts' on the user accounts page and I can finish the process manually. Some say they can't login, even though I can log in as them. I haven't been able to get the registration confirmation working (step by step troubleshooting instructions would be helpful). Also -- every day 2 or 3 'New User' drafts appear in my 'My Account' administration page -- probably from failed attempts to join. Any assistance solving these problems would be appreciated. I'm using version 3.5.
Arran Price	Tuesday 05 April 2005 4:49:18 pm Hi, You might want to check how often runcronjobs.php is runnning and make sure there are no error messages etc. It might be something to do with that as we had similar issues when trying to publish which could account for what can appear to be weird behaviour. Your user accounts if they go through workflow wont get published (and become useable) until that script processes them (and as admin you probably dont have things going through workflow). If it dosent fix your problem, its probably worth ruling out anyway. Arran
Steve Brown	Thursday 07 April 2005 6:19:01 pm Thanks for pointing me to runcronjobs.php. Since I was using the rpm version of php 4.10 (which refused to run from the command line), I had to download the tarball for 4.11 and install that and run 'make install-cli' so I could run php from the command line. Now that I've got that working, I ran 'php -C runcronjobs.php' several times (after registering a new user) but the new user hasn't received the registration e-mail. I'd sure like to see what this e-mail looks like! Is there something else I need to do?

Author

Message

Monday 04 April 2005 7:36:58 pm

Several people have complained that they can't 'join' my website, miabrown.com. If I'm lucky, I will see their name under 'Guest Accounts' on the user accounts page and I can finish the process manually. Some say they can't login, even though I can log in as them. I haven't been able to get the registration confirmation working (step by step troubleshooting instructions would be helpful).

Also -- every day 2 or 3 'New User' drafts appear in my 'My Account' administration page -- probably from failed attempts to join. Any assistance solving these problems would be appreciated. I'm using version 3.5.

Arran Price

Tuesday 05 April 2005 4:49:18 pm

Hi,
You might want to check how often runcronjobs.php is runnning and make sure there are no error messages etc. It *might* be something to do with that as we had similar issues when trying to publish which could account for what can appear to be weird behaviour. Your user accounts if they go through workflow wont get published (and become useable) until that script processes them (and as admin you probably dont have things going through workflow).

If it dosent fix your problem, its probably worth ruling out anyway.

Arran

Steve Brown

Thursday 07 April 2005 6:19:01 pm

Thanks for pointing me to runcronjobs.php. Since I was using the rpm version of php 4.10 (which refused to run from the command line), I had to download the tarball for 4.11 and install that and run 'make install-cli' so I could run php from the command line. Now that I've got that working, I ran 'php -C runcronjobs.php' several times (after registering a new user) but the new user hasn't received the registration e-mail. I'd sure like to see what this e-mail looks like! Is there something else I need to do?

eZ debug

Timing:	Jan 18 2025 21:17:08
Script start
Timing:	Jan 18 2025 21:17:08
Module start 'layout'
Timing:	Jan 18 2025 21:17:08
Module start 'content'
Timing:	Jan 18 2025 21:17:08
Module end 'content'
Timing:	Jan 18 2025 21:17:08
Script end

Main resources:

Total runtime	0.0142 sec
Peak memory usage	2,048.0000 KB
Database Queries	3

Timing points:

Checkpoint	Start (sec)	Duration (sec)	Memory at start (KB)	Memory used (KB)
Script start	0.0000	0.0051	591.6484	152.6094
Module start 'layout'	0.0051	0.0025	744.2578	39.4141
Module start 'content'	0.0075	0.0049	783.6719	89.1953
Module end 'content'	0.0125	0.0017	872.8672	30.3047
Script end	0.0142		903.1719

Time accumulators:

Accumulator	Duration (sec)	Duration (%)	Count	Average (sec)
Ini load
Load cache	0.0022	15.6627	14	0.0002
Check MTime	0.0010	6.8551	14	0.0001
Mysql Total
Database connection	0.0006	4.4717	1	0.0006
Mysqli_queries	0.0027	19.1707	3	0.0009
Looping result	0.0000	0.0771	1	0.0000
Template Total	0.0014	10.0	1	0.0014
Template load	0.0007	4.8086	1	0.0007
Template processing	0.0007	5.1321	1	0.0007
Override
Cache load	0.0005	3.4158	1	0.0005
General
dbfile	0.0004	2.7471	8	0.0000
String conversion	0.0000	0.0503	4	0.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

Usage	Requested template	Template	Template loaded	Edit	Override
1	print_pagelayout.tpl	<No override>	extension/community/design/community/templates/print_pagelayout.tpl
Number of times templates used: 1 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs