Forums / Developer / Filled form not received by the recipient email..

Filled form not received by the recipient email..

Author Message

D K

Thursday 18 December 2008 11:55:32 pm

Hi,

I am new to the ez publish and I followed http://ez.no/developer/articles/how_to_create_ez_publish_forms/ to create a new form.

Everything working fine except that submitted for not received by the recipient email.

I just check printing the email address and body in the kernal/content/collectioninformation.php.

In there I can see the the recipient email set correctly.

Please help on this matter.

Thanks.

http://www.eyepax.com

Dawn LeForce

Saturday 20 December 2008 1:32:02 pm

I'm having this same problem. Send Mail isn't working for some reason. Where/how can I switch it to SMTP?

Heath

Saturday 20 December 2008 2:16:38 pm

<i>@Dawn</i>

You can change your mail settings in the <i>settings/override/site.ini.append.php</i> file's [mailsettings] block.

<i>http://ez.no/doc/ez_publish/technical_manual/4_0/reference/configuration_files/site_ini/mailsettings
http://ez.no/doc/ez_publish/technical_manual/4_0/reference/configuration_files/site_ini/mailsettings/transportserver
http://ez.no/doc/ez_publish/technical_manual/4_0/reference/configuration_files/site_ini/mailsettings/transport</i>

Cheers,
Heath

Brookins Consulting | http://brookinsconsulting.com/
Certified | http://auth.ez.no/certification/verify/380350
Solutions | http://projects.ez.no/users/community/brookins_consulting
eZpedia community documentation project | http://ezpedia.org

D K

Friday 23 January 2009 12:35:09 am

Thanks for your support.

I have done the all settings as per documents. But still emails are not sending.

But I have checked configuring outlook and check mailserver is working fine.

can anyone help me on this regard.

http://www.eyepax.com

Noicokuna Niemoge

Friday 23 January 2009 2:06:17 am

Sometimes the email client is configured in a way that you have to specify an admin email address of the same domain as the one of your site to make the forms work. It has something to do with " Bad SPF records"...

If your site is www.mydomain.com, then set your admin email address to admin@mydomain.com (and then if you like, set up redirections afterwards, etc)

This worked for me for contact form. Maybe other forms are handled similarly... Anyway, I don't know if it might help, but try it if you want, it's a simple change (in "Site settings" link at the top of your site).

Shiki soku ze ku...

D K

Monday 26 January 2009 3:59:28 am

Thank you very much.

I'll check the configurations of the email client.

http://www.eyepax.com