Forums / Developer / German umlaut problem in mail

German umlaut problem in mail

Author Message

Shoaib Bagdadi

Monday 27 September 2010 6:42:48 am

I have a problem with umlauts that I receive in my email. They are missing. What could be the problem ? My file is utf-without bom. The extension reads a template(tpl) file which is saved in utf-without bom and sends email. The umlauts that someone types in textarea are not coming in email.

Thanks for your help in advance

Christian Rößler

Monday 27 September 2010 10:32:33 am

Hy,

your extension might have to set the character encoding for your mail, so the mail library is capable of encoding the subject and mail body correctly.

If you are using ezComponents within your extension to create and send emails, take a look here: http://ezcomponents.org/docs/tutorials/Mail#character-encoding

Standard ezPublish extensions and the build in mail library (eZP...Mail...something) is able to send german umlauts without any modifications. So here the problem might exist somewhere else.

Let us know,

Chris

Hannover, Germany
eZ-Certified http://auth.ez.no/certification/verify/395613

Shoaib Bagdadi

Saturday 09 October 2010 7:28:50 am

Thanks

eZ debug

Timing: Jan 17 2025 23:40:06
Script start
Timing: Jan 17 2025 23:40:06
Module start 'content'
Timing: Jan 17 2025 23:40:07
Module end 'content'
Timing: Jan 17 2025 23:40:07
Script end

Main resources:

Total runtime0.8604 sec
Peak memory usage4,096.0000 KB
Database Queries195

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0066 588.8281180.8438
Module start 'content' 0.00660.7404 769.6719534.7422
Module end 'content' 0.74710.1133 1,304.4141332.7500
Script end 0.8603  1,637.1641 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00380.4456210.0002
Check MTime0.00140.1637210.0001
Mysql Total
Database connection0.00080.092310.0008
Mysqli_queries0.792792.13511950.0041
Looping result0.00190.21901930.0000
Template Total0.833196.820.4165
Template load0.00190.220720.0009
Template processing0.831196.598720.4156
Template load and register function0.00010.015610.0001
states
state_id_array0.00130.153410.0013
state_identifier_array0.00150.176320.0008
Override
Cache load0.00150.1787170.0001
Sytem overhead
Fetch class attribute can translate value0.00130.153230.0004
Fetch class attribute name0.00090.106540.0002
XML
Image XML parsing0.00270.312930.0009
class_abstraction
Instantiating content class attribute0.00000.001450.0000
General
dbfile0.00580.6767270.0002
String conversion0.00000.000730.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1node/view/full.tplfull/forum_topic.tplextension/sevenx/design/simple/override/templates/full/forum_topic.tplEdit templateOverride template
2content/datatype/view/ezimage.tpl<No override>extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tplEdit templateOverride template
3content/datatype/view/ezxmltext.tpl<No override>extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
4content/datatype/view/ezxmltags/paragraph.tpl<No override>extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
1content/datatype/view/ezxmltags/link.tpl<No override>design/standard/templates/content/datatype/view/ezxmltags/link.tplEdit templateOverride template
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 12
 Number of unique templates used: 6

Time used to render debug report: 0.0002 secs