Forums / Developer / Not receiving user account activation email

Not receiving user account activation email

Author Message

Eirik Alfstad Johansen

Wednesday 21 April 2004 5:13:02 am

Hi,

For some strange reason, the user account activation email is not sent for a site I'm currently working on (v 3.3-4, rev. 5412). I've had this problem before on a separate site and fixed it, but I can't seem to remember how.

Anyone got any ideas?

Sincerely,

Eirik Johansen
http://www.netmaking.no/

Sincerely,

Eirik Alfstad Johansen
http://www.netmaking.no/

Dominik Pich

Thursday 22 April 2004 12:35:43 am

debug the kernel... see where the train goes of the track....

Balazs Halasy

Thursday 22 April 2004 12:36:55 am

Does other mail get sent out by the system? Is the mail transport config. set up correctly?

Balazs

Stian Lindhom

Sunday 09 May 2004 4:24:37 pm

I'm using the same version and revision as Erik and having troubles with this as well.
Most users get the mail but some are complaining, I've tried registering accounts with a few different email accounts myself, but only been able to reproduce the problem for one <b>ifi.uio.no</b>-account.

Erik: Do you know any of the email-adresses which didn't receive the mail?
Could there perhaps be a pattern?

My transport is set to sendmail, and I can send and receive mail outside Ez without any trouble...

Nicklas Lundgren

Monday 10 May 2004 5:36:29 am

Hi,
I dont know if this is related, but I seem to have problems sending order-confirmations to the Admin-email address set in the site.ini override in :
[MailSettings]
AdminEmail=

Im running version 3.3-3 (3.3), SVN revision 4927.

The problem only occur when the AdminEmail address contains a dash (-) like in mymail@www.my-url.com.
Could it be possible that eZ doesnt allow dashes in email adresses?

Regards,
Nicklas

Kjell Knudsen

Thursday 19 August 2004 1:52:40 am

Did anyone find a solution to this? (on 3.4-6556)

I'm getting massive complaints on this - but am never able to reproduce it myself.

Would help if there's a way I as Admin can activate an account - or the user can ask to have the activation e-mail reissued if not received.

I'm wondering at the problem being caused by how eZ writes the e-mail and that causing spamfilters to kick in. Allthough the bayesian logic of SpamAssasin gives the messages an overall low rating the fact that there's no real name and that the e-mail client isn't liked gives the message some spampoints on my system.

-kjell

Kjell Knudsen
http://www.icbl.org

eZ debug

Timing: Jan 18 2025 14:58:43
Script start
Timing: Jan 18 2025 14:58:43
Module start 'content'
Timing: Jan 18 2025 14:58:44
Module end 'content'
Timing: Jan 18 2025 14:58:44
Script end

Main resources:

Total runtime1.3554 sec
Peak memory usage4,096.0000 KB
Database Queries211

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0063 588.9609180.8125
Module start 'content' 0.00631.2044 769.7734731.3516
Module end 'content' 1.21070.1446 1,501.1250336.4297
Script end 1.3554  1,837.5547 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00420.3091210.0002
Check MTime0.00160.1172210.0001
Mysql Total
Database connection0.00100.070610.0010
Mysqli_queries1.270993.76552110.0060
Looping result0.00230.16982090.0000
Template Total1.318797.320.6593
Template load0.00240.176820.0012
Template processing1.316297.108120.6581
Template load and register function0.00010.008610.0001
states
state_id_array0.00150.111010.0015
state_identifier_array0.00210.153820.0010
Override
Cache load0.00210.1580410.0001
Sytem overhead
Fetch class attribute can translate value0.00240.176370.0003
Fetch class attribute name0.00140.1013100.0001
XML
Image XML parsing0.00240.175170.0003
class_abstraction
Instantiating content class attribute0.00000.0012100.0000
General
dbfile0.00590.4325450.0001
String conversion0.00000.000530.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1node/view/full.tplfull/forum_topic.tplextension/sevenx/design/simple/override/templates/full/forum_topic.tplEdit templateOverride template
4content/datatype/view/ezimage.tpl<No override>extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tplEdit templateOverride template
6content/datatype/view/ezxmltext.tpl<No override>extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
10content/datatype/view/ezxmltags/paragraph.tpl<No override>extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
6content/datatype/view/ezxmltags/line.tpl<No override>design/standard/templates/content/datatype/view/ezxmltags/line.tplEdit templateOverride template
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 28
 Number of unique templates used: 6

Time used to render debug report: 0.0002 secs