Fatal error after adding a new extension

Saturday 12 September 2009 3:31:15 pm

Hi,

strange that even ezpublish-errorlog does not contain any information about that error. so we are a bit struggled here.

a few questions:

a) can you activate other extensions or does it throws errors too
b) has your webserver-user proper permissions to write and create files in the settings/override and/or settings/siteaccess/xxx folders and files
c) also make sure the files in var/autoloads/* are writeable by the webserver-user

if everything fails, try to activated the extension manually by editing the proper files (site.ini.append.php in settings/override as example) and then run 'php bin/php/ezpgenerateautoloads.php' in the shell (i assume you are using linux as server).

btw: what extension are you trying to install? perhaps there is a known issue somewhere.

lets hear how things are going and don't hesitate to check back ...

cheers,
chris

Hannover, Germany
eZ-Certified http://auth.ez.no/certification/verify/395613

Sunday 13 September 2009 10:18:03 pm

2 suggestions:

1. Try clearing the cache - either via the admin interface, or via by running the command-line script in /bin/php/ezcache.php --clear-all

2. Check your DB permissions your user has - http://ez.no/developer/forum/install_configuration/mysql_database_privileges