Forums / General / Feedback form sending fails

Feedback form sending fails

Author Message

Philip K.

Tuesday 05 December 2006 9:02:54 am

Hi.

I've a little problem:
In my eZ installation (3.8.6) I have created a copy of the feedback_form class and edited the fields for my needs. I can see the form and the 'didn't fill field warnings' are working fine. All the fields are defined as information collector.

Problem is, when I try to send this feedback form.
The url will be changed correctly (<site>/content/action/) but the module_result is the wrong one. I still see the feedback form and nothing will be send. There is nothing in the setup -> information collection, too...

Is there anyone who has any idea what is going wrong?

Thanks a lot,
Philip

Linux is like a wigwam; no windows, now gates, and apache inside!

Lars Bratli

Tuesday 12 December 2006 12:27:32 am

Bump!

Did you solve this problem?
Looks like the problem is in action/collectinformation.php where $canCollect is set to false.

Philip K.

Tuesday 12 December 2006 1:44:06 am

No, it's not fixed...

$canCollect is true in collectinformation.php

I don't know what to do. I tried it with the original feedback_form to be sure, that there's no programming failure in my adjusted feedback_form. But same error...

Linux is like a wigwam; no windows, now gates, and apache inside!

Claudia Kosny

Wednesday 13 December 2006 1:36:31 pm

Hi Philip

I haven't tried 3.8.6 yet, but in 3.8.4 it works fine, so I am not sure what might be going on.

Do you get any messages in the debug output (especially when you enable debug redirection)?

And since you obviously had a look the php code, add a few wellplaced debug messages to see what is going on, maybe you find the reason this way.

If you find something interesting please post it here.

Good luck

Claudia

eZ debug

Timing: Jan 31 2025 05:34:34
Script start
Timing: Jan 31 2025 05:34:34
Module start 'content'
Timing: Jan 31 2025 05:34:34
Module end 'content'
Timing: Jan 31 2025 05:34:34
Script end

Main resources:

Total runtime0.1509 sec
Peak memory usage2,048.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0058 587.9219180.8438
Module start 'content' 0.00580.0072 768.765693.8359
Module end 'content' 0.01300.1379 862.6016522.7734
Script end 0.1509  1,385.3750 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00342.2562200.0002
Check MTime0.00140.9042200.0001
Mysql Total
Database connection0.00070.492210.0007
Mysqli_queries0.103268.38261410.0007
Looping result0.00110.74751390.0000
Template Total0.137591.110.1375
Template load0.00090.618910.0009
Template processing0.136590.454010.1365
Override
Cache load0.00060.428710.0006
Sytem overhead
Fetch class attribute can translate value0.00060.404110.0006
XML
Image XML parsing0.00020.131710.0002
General
dbfile0.00895.8850200.0004
String conversion0.00000.003930.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0002 secs