Forums / General / Kernel 1 error and no site?

Kernel 1 error and no site?

Author Message

Baggies mad

Thursday 22 February 2007 3:24:35 am

HELP.

I created a new mysql database yesterday and ever since then, i have had problems with my site.

every time i tried to access it, a box would pop up asking where i would like to save the main page???

but now today the site is online but it has a "kernal (1) error and all my products are no longer there? and i cannot access anything on the site.

it has the following warning

"Access denied

You don't have permission to access this area.

Possible reasons for this are:

* Your current user does not have the proper privileges to access this page.
* You misspelled some parts of your URL, try changing it!"

please help

thanks

Mark Marsiglio

Thursday 22 February 2007 4:32:31 am

Can you elaborate on "I created a new mysql database yesterday"?

It sounds like your settings file is not correctly identifying the new database. This could be for several reasons, such as incorrect server address, incorrect username, incorrect password, your new db may not have been given permissions for access by the user you specify (mysql permissions are specified by location), and there could be even more options.

What version of eZ, MySQL, are you using?

http://www.thinkcreative.com
Turning Ideas Into Strategic Solutions

Baggies mad

Thursday 22 February 2007 4:42:28 am

I created a new mysql databse to test out another store online.

since then I have experienced problems with the main site.

I have not deleted anything off the remote server so all the site should still be up online.

So the problem has got to be with the database.

would changing the user to the database cause these problems?

if so how can i repair this?

---

PHP version 4.4.3
MySQL version 4.1.21-standard

Mark Marsiglio

Thursday 22 February 2007 4:52:55 am

In that case I would guess that your mysql user might have been modified by either adding a password or removing its permissions to your existing eZ database.

Can you see the site if you log in as your ez Admin? Try going to /user/login on your site and logging in. If you see the site then, I would suggest checking your Anonymous role in eZ and make sure it has access to the correct siteaccess.

Debug output would tell you if it is a database access problem or a permissions problem.

http://www.thinkcreative.com
Turning Ideas Into Strategic Solutions

Baggies mad

Thursday 22 February 2007 4:58:08 am

I normally go to this location to log into the admin

/index.php/shop_admin

But when i get to the login screen, i see this warning at the top.

"kernel::50

* No database connection could be made, the system might not behave properly.
"

plus I can no longer login. :-(

Claudia Kosny

Thursday 22 February 2007 5:17:36 am

Hi Baggies

Here some tips how to solve the kernel 50 error:
http://ez.no/community/forum/install_configuration/migrated_to_new_site_no_content_or_database_contact/re_migrated_to_new_site_no_content_or_databa

Claudia

Baggies mad

Thursday 22 February 2007 8:28:43 am

How do i go about clearing my cache?

thanks for the help

Claudia Kosny

Thursday 22 February 2007 9:08:42 am

Empty the folders var/cache and var/<name of siteaccess>/cache using your ftp access.
Be careful not to delete any other folders!!
Please note that reloading the page after that can take very long as eZ has to recreate everything.

Claudia

Baggies mad

Friday 23 February 2007 1:33:55 am

Within the VAR folder i have these folders.

Cache
log
shop_site
Storage

within cache i have these.

codepages
ini
override
templates.

do i delete these four folders?

eZ debug

Timing: Jan 31 2025 04:23:09
Script start
Timing: Jan 31 2025 04:23:09
Module start 'content'
Timing: Jan 31 2025 04:23:09
Module end 'content'
Timing: Jan 31 2025 04:23:09
Script end

Main resources:

Total runtime0.1329 sec
Peak memory usage2,048.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0049 587.9219180.8438
Module start 'content' 0.00490.0061 768.7656101.8359
Module end 'content' 0.01100.1218 870.6016530.7734
Script end 0.1328  1,401.3750 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00312.3111200.0002
Check MTime0.00130.9550200.0001
Mysql Total
Database connection0.00060.466510.0006
Mysqli_queries0.091969.10661410.0007
Looping result0.00110.80761390.0000
Template Total0.121591.410.1215
Template load0.00080.580710.0008
Template processing0.120790.815810.1207
Override
Cache load0.00050.381310.0005
Sytem overhead
Fetch class attribute can translate value0.00090.644510.0009
XML
Image XML parsing0.00040.295510.0004
General
dbfile0.00533.9703200.0003
String conversion0.00000.003830.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs