Forums / Install & configuration / An unexpected error has occurred.

An unexpected error has occurred.

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Author Message

Jeroen Sangers

Friday 19 June 2009 7:12:23 am

When installing eZ Publish I get the following error after selecting the Site Package in the setup wizard:

<iI>An unexpected error has occurred. Please contact the webmaster.</i>

Does anybody know what might be causing this?

André R.

Tuesday 23 June 2009 2:24:51 am

You can take a look in var/log/error.log to see what the detail was, or enable debugOutput in settings/site.ini (after installation, settings should be overridden in for instance settings/override/site.ini.append.php so settings are not lost when you update eZ Publish later) to get it on screen. It's normally a database connection error.

eZ Online Editor 5: http://projects.ez.no/ezoe || eZJSCore (Ajax): http://projects.ez.no/ezjscore || eZ Publish EE http://ez.no/eZPublish/eZ-Publish-Enterprise-Subscription
@: http://twitter.com/andrerom

FREDY RAMOS

Wednesday 01 July 2009 3:17:54 pm

NO ME DEJA INSTALAR
EL SISTEMA
NI ME DEJA SUBIR LOS PAQUETES DE TEMPLATES

podrian ayudarme

Jeroen Sangers

Monday 31 August 2009 9:28:46 am

I found the following text in var/log/error.log:

[ Aug 31 2009 18:18:37 ] Unexpected error, the message was : The checksum of the file 'compress.zlib://var/cache/packages/ezwebin_site.ezpkg' is invalid. in /home/user/public_html/lib/ezc/Archive/src/tar/headers/tar_v7.php on line 198

Jeroen Sangers

Wednesday 02 September 2009 5:06:23 am

I managed to get around this issue simply by temporary removing the checksum control from /lib/ezc/Archive/src/tar/headers/tar_v7.php (line 198). eZ Publish is running fine now, though I don't know what happens if I add additional packages.

eZ debug

Timing: Jan 30 2025 20:33:08
Script start
Timing: Jan 30 2025 20:33:08
Module start 'content'
Timing: Jan 30 2025 20:33:08
Module end 'content'
Timing: Jan 30 2025 20:33:08
Script end

Main resources:

Total runtime0.2482 sec
Peak memory usage8,192.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0092 588.0547370.2813
Module start 'content' 0.00920.0131 958.33591,005.7031
Module end 'content' 0.02230.2259 1,964.03913,893.6172
Script end 0.2482  5,857.6563 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00471.9040200.0002
Check MTime0.00140.5680200.0001
Mysql Total
Database connection0.00070.271110.0007
Mysqli_queries0.145258.49091410.0010
Looping result0.00150.59731390.0000
Template Total0.225590.810.2255
Template load0.00080.341610.0008
Template processing0.224690.477310.2246
Override
Cache load0.00060.230010.0006
Sytem overhead
Fetch class attribute can translate value0.00180.738810.0018
XML
Image XML parsing0.00030.114910.0003
General
dbfile0.00883.5385200.0004
String conversion0.00000.003930.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs