Forums / Install & configuration / Being logged out constantly (session/cookie trouble?)
Sander van den Akker
Thursday 23 June 2011 5:29:45 am
I am having a hard time with the admin interface. I have to log in really often, despite using the 'remember me' checkbox and changing several settings which are currently as follows:
[Session] ActivityTimeout=14400 RememberMeTimeout=2592000 SessionNameHandler=customSessionNamePrefix=eZSESSID
Can anyone give me some hints on how to debug issues like this? I have been scratching my head over this for quite some time now but I find it hard to solve ;)
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Thursday 23 June 2011 5:41:36 am
I expect the problem to lie elsewhere, since it happens on certain pages while using the interface. There almost can't be a session timeout, as I'm browsing. I just get redirected to the login page. What could this be?
Nicolas Pastorino
Thursday 23 June 2011 6:54:42 am
Hi Sander,
What version of eZ Publish are you using ? Asking this to find out if the session handler in use is the PHP-based one. What can happen is that php-based sessions can not be opened anymore due to a full disk. Not very likely, but worth checking.
Other check that could be useful : do you get the session cookie after logging-in, and do you see your user, from the back-office, as having an active session (Setup > Sessions) ?
Cheers,
-- Nicolas Pastorino Director Community - eZ Member of the Community Project Board eZ Publish Community on twitter: http://twitter.com/ezcommunity t : http://twitter.com/jeanvoye G+ : http://plus.tl/jeanvoye
Thursday 23 June 2011 8:15:59 am
Thanks for the info. The site is on 4.4, server is running php 5.2.9, and I do receive the eZSESSID cookie. The setup > sessions page however returns "
Weirdness!
Thursday 23 June 2011 8:26:28 am
I see 4.4 requires PHP 5.2.14. Might that be it?
Thursday 23 June 2011 8:38:44 am
The php-based session handler was introduced as the default in Fuji - 4.4. Given the message you get ("Your current session handler.." ), file-based session management is in use. Scanning the PHP changelogs from 5.2.10 to 5.2.14, i stumble upon the following interesting stuff :
I would definitely give the PHP upgrade a try, if i were you.
PS : check session.save_path in php.ini, and make sure it is storing sessions in a place where there is enough disk-space or write rights. Cheers.
André R.
Saturday 25 June 2011 2:02:48 am
5.2.9 also have a array sorting bug that affects eZ Publish, so unless your distro has patched it it is the worst possible version :)
As for the issue I can't see anything related being fixed so this might be file system / php related.
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