Forums / Install & configuration / Cannot get past "Site Package" step in installation

Cannot get past "Site Package" step in installation

Author Message

Alvin Andrews

Wednesday 10 March 2010 2:40:08 pm

When I choose a site package in 4.2 I get 500 error. Please assist

Yannick Komotir

Friday 12 March 2010 7:43:47 am

verify that your web browser can access to http://packages.ez.no/ezpublish/ .

<|- Software Engineer @ eZ Publish developpers -|>
@ http://twitter.com/yannixk

Alvin Andrews

Friday 12 March 2010 10:14:39 am

How do I do that? And if it can't, what can I do to fix it?

Thanx

Bertrand Dunogier

Friday 12 March 2010 1:12:58 pm

"

How do I do that? And if it can't, what can I do to fix it?

"

You mean opening a link in a web browser ? well...

Besides that, if you're on a linux remote web server, you can check using lynx.

Bertrand Dunogier
eZ Systems Engineering, Lyon
http://twitter.com/bdunogier
http://gplus.to/BertrandDunogier

Doug Brethower

Sunday 14 March 2010 8:17:51 am

A 500 is a generic return code when server is unable to fulfill request. It may have just been busy!

Try again later, try a different site package. If the problem persists through time and package options, try a different Web browser, or two.

More than just you will be reporting the problem if it is indeed something that needs fixed on the server end.

Cheers!

Doug Brethower
Apple Certified Technical Consultant, Southwest, MO USA
http://share.ez.no/directory/companies/lakedata.net