Forums / Install & configuration / Cannot get past "Site Package" step in installation

Cannot get past "Site Package" step in installation

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Author Message

Alvin Andrews

Wednesday 10 March 2010 2:40:08 pm

When I choose a site package in 4.2 I get 500 error. Please assist

Yannick Komotir

Friday 12 March 2010 7:43:47 am

verify that your web browser can access to http://packages.ez.no/ezpublish/ .

<|- Software Engineer @ eZ Publish developpers -|>
@ http://twitter.com/yannixk

Alvin Andrews

Friday 12 March 2010 10:14:39 am

How do I do that? And if it can't, what can I do to fix it?

Thanx

Bertrand Dunogier

Friday 12 March 2010 1:12:58 pm

"

How do I do that? And if it can't, what can I do to fix it?

"

You mean opening a link in a web browser ? well...

Besides that, if you're on a linux remote web server, you can check using lynx.

Bertrand Dunogier
eZ Systems Engineering, Lyon
http://twitter.com/bdunogier
http://gplus.to/BertrandDunogier

Doug Brethower

Sunday 14 March 2010 8:17:51 am

A 500 is a generic return code when server is unable to fulfill request. It may have just been busy!

Try again later, try a different site package. If the problem persists through time and package options, try a different Web browser, or two.

More than just you will be reporting the problem if it is indeed something that needs fixed on the server end.

Cheers!

Doug Brethower
Apple Certified Technical Consultant, Southwest, MO USA
http://share.ez.no/directory/companies/lakedata.net

eZ debug

Timing: Jan 30 2025 21:37:22
Script start
Timing: Jan 30 2025 21:37:22
Module start 'content'
Timing: Jan 30 2025 21:37:22
Module end 'content'
Timing: Jan 30 2025 21:37:22
Script end

Main resources:

Total runtime0.2197 sec
Peak memory usage8,192.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0070 588.1797370.2656
Module start 'content' 0.00700.0133 958.44531,005.6406
Module end 'content' 0.02030.1993 1,964.08593,893.4453
Script end 0.2196  5,857.5313 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00431.9424200.0002
Check MTime0.00120.5566200.0001
Mysql Total
Database connection0.00080.348310.0008
Mysqli_queries0.133160.57551410.0009
Looping result0.00120.54931390.0000
Template Total0.198990.510.1989
Template load0.00080.349610.0008
Template processing0.198190.197110.1981
Override
Cache load0.00050.240710.0005
Sytem overhead
Fetch class attribute can translate value0.00170.791710.0017
XML
Image XML parsing0.00020.102910.0002
General
dbfile0.00612.7940200.0003
String conversion0.00000.002430.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs