Forums / Install & configuration / Email notification problem

Email notification problem

Author Message

Veronique Jamilloux

Wednesday 16 December 2009 9:02:19 am

Hi,

I use eZpub 4.2.0, on Ubuntu linux distribution with php5 and Apache server. I'm installing the editorial workflow, it's ok but the email didn't send when the content page is modified but there is a notification to the validator. When I write this line command : php runcronjobs.php -d frequent, I've got this error :

Timing: ()
Script cronjobs/notification.php starting
Error: (eZSMTPTransport::sendMail())
Error sending SMTP mail: AUTH LOGIN command failed, output: 503 5.3.3 AUTH not available

In my site.ini.append.php there is :

[MailSettings]
Transport=SMTP
TransportServer=smtp.versailles.inra.fr
TransportUser=vjamilloux
TransportPassword=********
AdminEmail=vjamilloux@versailles.inra.fr
EmailSender=vjamilloux@versailles.inra.fr

I search in this forum some information, but don't find any thing. Is there someone who has a track to find a solution to this problem?

Thanksa lot for your answers

Véronique

URGI - INRA
Webmaster
Route de Saint Cyr
78000 Versailles

Sander van den Akker

Friday 18 December 2009 10:51:44 am

It seems the transportuser setting is causing this. Your webserver does not allow switching the user to send mail with. Try to remove this setting.

eZ Publish certified developer
http://auth.ez.no/certification/verify/392313

Robin Muilwijk

Sunday 20 December 2009 12:41:22 am

Hi,

I had the exact same problem with the 503 error and the AUTH not available error. If Sander's hint doesn't work, edit the site.ini file that you also quote in your post.

Simply leave TransportUser and TransportPassword empty and see if e-mail notification works again.

Regards Robin

Board member, eZ Publish Community Project Board - Member of the share.ez.no team - Key values: Openness and Innovation.

LinkedIn: http://nl.linkedin.com/in/robinmuilwijk // Twitter: http://twitter.com/i_robin // Skype: robin.muilwijk

Nicolas Pastorino

Monday 25 January 2010 10:31:17 am

Hi Véronique,

Did Sander's and Robin's hints help out ?

Let us know,

--
Nicolas Pastorino
Director Community - eZ
Member of the Community Project Board

eZ Publish Community on twitter: http://twitter.com/ezcommunity

t : http://twitter.com/jeanvoye
G+ : http://plus.tl/jeanvoye

eZ debug

Timing: Jan 29 2025 13:33:43
Script start
Timing: Jan 29 2025 13:33:43
Module start 'content'
Timing: Jan 29 2025 13:33:43
Module end 'content'
Timing: Jan 29 2025 13:33:43
Script end

Main resources:

Total runtime0.0227 sec
Peak memory usage2,048.0000 KB
Database Queries4

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0071 588.0313180.8281
Module start 'content' 0.00710.0070 768.859497.8984
Module end 'content' 0.01410.0085 866.757874.7031
Script end 0.0226  941.4609 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00219.3200120.0002
Check MTime0.00104.2042120.0001
Mysql Total
Database connection0.00083.369210.0008
Mysqli_queries0.004118.258740.0010
Looping result0.00000.060920.0000
Template Total0.008135.910.0081
Template load0.00094.131710.0009
Template processing0.007231.716610.0072
Override
Cache load0.00062.722310.0006
General
dbfile0.004419.6009100.0004
String conversion0.00000.026330.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs