Forums / Install & configuration / Extension error

Extension error

Author Message

cliffp pratt

Wednesday 15 September 2010 8:44:11 pm

I have a site which we have upgraded from 3.8 ( > 3.9.5 > 3.10.1 > 4.01 > 4.1.0 > 4.2.0) Phew! Perhaps not surprisingly we have some issues. One in particular is that in the admin site, when I select the "Setup" tab, and then click on 'extensions' I get dumped back to the Content HomePage. When I check the site.ini settings in the Extension Settings/Active Extensions all the extensions are there.

I'm looking for ideas on how to diagnose this. I've checked the site.ini.append.php and the extensions are defined in there.

There is an error in the log, but it is not very helpful:

[ Sep 16 2010 13:55:00 ] [172.20.20.192] error/view.php:
Error ocurred using URI: /index.php/intranet_admin/setup/extensions

I've looked at other logs, but not seen anything that seems relevant.

Cheers,

Cliff

Jérôme Vieilledent

Saturday 18 September 2010 1:30:44 am

Hi Cliffp

Try to completely purge your cache :

php bin/php/ezcache.php --clear-all --purge

Alternatively, you can delete the cache manually :

rm -rf var/cache var/<yourVarDir>/cache

Also try to remove all domain cookies from your browser

cliffp pratt

Sunday 19 September 2010 4:17:23 pm

Hi Jerome,

I had already done that, but I repeated the process just in case. Unfortunately, there was no change.

I'm thinking of putting something in ./kernel/setup/extensions.php, but what?

Cheers,

Cliff