Forums / Install & configuration / Fatal error: eZ Publish did not finish its request

Fatal error: eZ Publish did not finish its request

Author Message

Ahmed Zakaria

Friday 19 August 2011 5:31:24 am

Hi All,

The eZ Publoish look very nice and I wanted to try it out,

after unzipped the ez publish file in the web server directory (httpdocs) and try to start installation by request the following url by my browser (http://localhost:85/ezpublish/index.php) i got the first page of installation (

Welcome to eZ Publish Community Project 2011.7

)

after click next i found this error

Fatal error: eZ Publish did not finish its request

The execution of eZ Publish was abruptly ended, debug information can be found in the log files normally placed in var/log/* or by enabling 'DebugOutput'

what is wrong?

-------------------------------------------------------------

my ez publish version (eZ Publish 4)

my environment

XAMPP version 1.7.1:

  +Windows 7

  + Apache 2.2.11
  + MySQL 5.1.33 (Community Server)
  + PHP 5.2.9 + PEAR (Support for PHP 4 has been discontinued)

 

thanx in advanced

Gaetano Giunta

Friday 19 August 2011 1:44:16 pm

You should look at the php error log and eZ Publish error log to get some information...

Principal Consultant International Business
Member of the Community Project Board

Nicolas Pastorino

Friday 19 August 2011 1:49:47 pm

"

You should look at the php error log and eZ Publish error log to get some information...

"

Indeed.

Welcome to the eZ Community Ahmed.

One common pitfall is a too short max_execution_time value in the PHP configuration. Set it to 120 for eZ Publish, or even 180 to be on the super safe side.

Let us know how things go,
Cheers, 

--
Nicolas Pastorino
Director Community - eZ
Member of the Community Project Board

eZ Publish Community on twitter: http://twitter.com/ezcommunity

t : http://twitter.com/jeanvoye
G+ : http://plus.tl/jeanvoye

Ahmed Zakaria

Monday 22 August 2011 12:42:18 am

"

You should look at the php error log and eZ Publish error log to get some information...

"

Hi Gaetano Giunta,

Thanx for your interesting of my post

and that is some errors in the log file you can see it may help me or set me in the right point

 

Input file "settings/site.ini" has a timestamp higher then current time, ignoring to avoid infinite recursion!
[ Jun 08 2011 06:33:49 ] [127.0.0.1] eZINI::loadCache:
Input file "settings/siteaccess/admin/site.ini.append.php" has a timestamp higher then current time, ignoring to avoid infinite recursion!
[ Jun 08 2011 06:33:49 ] [127.0.0.1] eZINI::loadCache:
Input file "settings/site.ini" has a timestamp higher then current time, ignoring to avoid infinite recursion!
[ Jun 08 2011 06:33:49 ] [127.0.0.1] eZINI::loadCache:
Input file "settings/debug.ini" has a timestamp higher then current time, ignoring to avoid infinite recursion!
[ Jun 08 2011 06:33:49 ] [127.0.0.1] eZINI::loadCache:
Input file "share/locale/eng-GB.ini" has a timestamp higher then current time, ignoring to avoid infinite recursion!
[ Jun 08 2011 06:33:49 ] [127.0.0.1] eZINI::loadCache:
Input file "settings/template.ini" has a timestamp higher then current time, ignoring to avoid infinite recursion!
[ Jun 08 2011 06:33:50 ] [127.0.0.1] eZINI::loadCache:
Input file "settings/site.ini" has a timestamp higher then current time, ignoring to avoid infinite recursion!
[ Jun 08 2011 06:33:50 ] [127.0.0.1] eZINI::loadCache:
Input file "settings/setup.ini" has a timestamp higher then current time, ignoring to avoid infinite recursion!
[ Jun 08 2011 06:33:51 ] [127.0.0.1] eZINI::loadCache:
Input file "settings/image.ini" has a timestamp higher then current time, ignoring to avoid infinite recursion!

 

if you have any suggestion after you see the error, don\t hesitate to contact me

Thanx Gaetano Giunta

Ahmed Zakaria

Monday 22 August 2011 12:47:24 am

"
"

You should look at the php error log and eZ Publish error log to get some information...

"

Indeed.

Welcome to the eZ Community Ahmed.

One common pitfall is a too short max_execution_time value in the PHP configuration. Set it to 120 for eZ Publish, or even 180 to be on the super safe side.

Let us know how things go,
Cheers, 

"

 

Hi Nicolas Pastorino

How are you?

I hope to bee fine

Really i feel there are interesting with my post i percolated your efforts and thank you very much

For your Suggestion Nicolas Pastorino (max_execution_time=180), i did that but the error still found

If you have any other suggestion don/t hesitate to conatct me

thax

Nicolas Pastorino

Monday 22 August 2011 12:58:26 am

Hi Ahmed, 

Another PHP configuration tip : set the memory_limit value to 256M, then retry after having restarted your web-server.

Cheers,

--
Nicolas Pastorino
Director Community - eZ
Member of the Community Project Board

eZ Publish Community on twitter: http://twitter.com/ezcommunity

t : http://twitter.com/jeanvoye
G+ : http://plus.tl/jeanvoye

Gaetano Giunta

Monday 22 August 2011 7:54:51 am

The error log you showed says that the ini files you have on the webserver have a creation date set in the future (according to the webserver). This poses a serious problem to eZ Publish caching mechanism.

What is probably happening is that

- either you have installed ezpublish on the server then changed the server clock to a past value

- or you are using an ftp client to upload ezpublish files that sets modification date on the server of the uploaded files to the same modification date they had on the client - and the client clock is in the future compared to the server

In any case, you should always have clocks set to proper time, in both servers and development machines. Please set up the sntp service on unix or windows time service to achieve this.

You can then use the touch command to change modification timestamp of ezpublish files on the server

ps: if on windows, it is also a good idea to prevent any antivirus to scan the ezpublish folders. This does generally make eZ very slow, as a lot of cache files are created by the system, and I would not exclude that it could have an impact in extreme cases on timestamp mismatch...

Principal Consultant International Business
Member of the Community Project Board

eZ debug

Timing: Jan 17 2025 21:20:58
Script start
Timing: Jan 17 2025 21:20:58
Module start 'content'
Timing: Jan 17 2025 21:20:58
Module end 'content'
Timing: Jan 17 2025 21:20:58
Script end

Main resources:

Total runtime0.1174 sec
Peak memory usage2,048.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0055 596.2969180.8125
Module start 'content' 0.00550.0043 777.1094108.3438
Module end 'content' 0.00980.1075 885.4531535.3438
Script end 0.1173  1,420.7969 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00312.6341200.0002
Check MTime0.00131.0769200.0001
Mysql Total
Database connection0.00070.608910.0007
Mysqli_queries0.082370.05551410.0006
Looping result0.00100.85331390.0000
Template Total0.107291.310.1072
Template load0.00070.621710.0007
Template processing0.106490.631210.1064
Override
Cache load0.00050.466610.0005
Sytem overhead
Fetch class attribute can translate value0.00050.447910.0005
XML
Image XML parsing0.00020.172210.0002
General
dbfile0.00191.6066200.0001
String conversion0.00000.003730.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs