Forums / Install & configuration / Nothing but white screen

Nothing but white screen

Author Message

Jaroslav Hrubý

Monday 21 September 2009 4:09:52 am

Hello here,

i have a problem with latest version of EZ Publish. I copy all the files on the server and nothing but white screen occures. I tried two hosting companies and nothing helped. On the second there is also white screen.
If i try it on localhost the instalation start but after selecting language the problem occures.

Hostings are running on Linux/Apache and local is running on Windows/Vertrigo-Apache.

Please help, I am really interested in EZ!

Jean-Luc Nguyen

Monday 21 September 2009 5:19:01 am

Hello,

Try to check eZ errors on /var/log/*

And to check Apache log files.

http://www.acidre.com

Jaroslav Hrubý

Monday 21 September 2009 5:27:29 am

Hello, error.log tells:

[Thu Sep 17 14:57:45 2009] [error] [client 83.208.135.216] script '/var/www/vhosts/coate.cz/httpdocs/index.php' not found or unable to stat
[Thu Sep 17 14:58:03 2009] [error] [client 83.208.135.216] client denied by server configuration: /var/www/vhosts/coate.cz/httpdocs/autoload.php
[Thu Sep 17 21:22:12 2009] [error] [client 213.220.224.30] File does not exist: /var/www/vhosts/coate.cz/httpdocs/favicon.ico

And directory var doesn´t contain directory log...

The data structure is normal - tried several times to re-upload...

Jean-Luc Nguyen

Monday 21 September 2009 6:07:04 am

Hello,

Can you copy / paste your virtualhost?

http://www.acidre.com

Jaroslav Hrubý

Monday 21 September 2009 6:15:57 am

I think its visible in the log, isnt it?
If not, let me please know what should i send you...

Thanks..

Jean-Luc Nguyen

Monday 21 September 2009 6:36:41 am

On your linux, apache virtualhost should be in something like /etc/apache/sites-available/XXX

where XXX is your website virtualhost file.

http://www.acidre.com

Jaroslav Hrubý

Monday 21 September 2009 6:47:22 am

This is the only thing I can find...

/var/www/vhosts/coate.cz/httpdocs/

Jean-Luc Nguyen

Monday 21 September 2009 6:58:59 am

I think your problem is coming from your virtualhost, you have a documentation here: http://ez.no/doc/ez_publish/technical_manual/4_x/installation/virtual_host_setup

http://www.acidre.com

Jaroslav Hrubý

Tuesday 22 September 2009 4:30:15 am

Thanks for reply...
I red the article, but problem is that the virtualhosting is provided to me, and i have no chance to change httpd.conf of because its normal hosting product do my domain...
All needs are OK from webhosting but how I can install it without touching httpd.conf?

Thanks for any advices...