Forums / Install & configuration / please help...IPOWERWEB hosting company also can't fix it,

please help...IPOWERWEB hosting company also can't fix it,

Author Message

teh poh leng

Sunday 03 December 2006 6:08:05 am

when i tried to install ezpublish,it came out this error messge:
1. File uploading is not possible

The PHP upload directory /home/vdeck/tmp is not writeable. This means that it will be impossible to upload files or images to eZ publish.

You must change the permission on the directory /home/vdeck/tmp. If you do not have the possibility to create this yourself ask the administrator to do this for you.
Shell commands

These shell commands will give proper permission to the upload directory.

chown www:www /home /home/vdeck /home/vdeck/tmp
chmod ug+rwx /home /home/vdeck /home/vdeck/tmp

Alternative shell commands

If you don't have permissions to change the ownership you can try this command.

chmod a+rwx /home /home/vdeck /home/vdeck/tmp

can somebody tell me how to fix it?thanks

tried to contact ipowerweb ,but they say ...
Thank you for contacting IPowerWeb technical support.
I'm sorry, but we can not modify the permissions of the vdeck directory on your shared hosting plan. This is used by everyone on your server, and would be an enormous security risk. It appears as though the software you are trying to implement is not compatible with your current shared hosting plan. You will need to review the software requirements, and check out our virtual and dedicated server plans. More informtion can be found here: http://www.ipower.com/servers.html

is it mean that i can't use te ez ,thanks

Tim Dickinson

Sunday 03 December 2006 3:01:36 pm

The commands that are given to run are what to use when you are logged into your site via SSH (they are shell commands).

To use SSH you will need an SSH program
Try PuTTY
http://www.chiark.greenend.org.uk/~sgtatham/putty/

You will then need to have SSH enabled on your account - some hosting accounts come with this, others don't, some hosts will give it to you when you ask, others won't.

If you have SSH access, just use PuTTY to login to your site and then type the commands one at a time.

If you don't have SSH, eZpublish is a bit of a hassle to install but not impossible. You just have to change the permissions of various files and folders (CHMOD) by FTP. From the error you received, if you FTP into your site and go to the vdeck folder and find the tmp folder - you will then need to change the permissions of this folder to 777 (I think - but it could be 755).

Do note that a CHMOD 777 directory is world writeable/readable

-Tim

http://www.AdBalance.com - Ad network news and reviews
http://www.DevPublisher.com - Website publisher guides, tools and news
http://www.AudioMelody.com - Make better music

Xavier Dutoit

Monday 04 December 2006 4:59:04 am

Hi,

all decent CMS use a cache system and need to write to a directory when uploading files.

This needs to be granted to the apache user. To do that on a shared server, you often have to grant everyone the right to write/read on your temp folders. That's the chmod suggested.

X+

http://www.sydesy.com

teh poh leng

Tuesday 05 December 2006 10:03:09 am

what they reply today "We donot provide SSH access on our shared server. I will suggest you to please upgrade your hosting plan to our dedicated server."
any others way i can fix the problem?thanks

Claudia Kosny

Tuesday 05 December 2006 10:53:21 am

Hello teh poh leng

Having access to the temp directory to upload files is not an EZ specific requirement. All file upload scripts need to access the temp directory as PHP moves the uploaded file first in this directory and then a script can move it to it's final destination. Check e.g. here: http://lu.php.net/manual/en/features.file-upload.php .

So if your hoster does not permit any php scripts to read and write in the defined temp directory, no file upload script will work on these servers. Maybe you can ask your provider to change the upload_tmp_dir for your domain setting to a folder you have access to (although I am not sure whether this is possible, I don't know that much about server configuration).

Good luck

Claudia

eZ debug

Timing: Jan 17 2025 23:45:28
Script start
Timing: Jan 17 2025 23:45:28
Module start 'content'
Timing: Jan 17 2025 23:45:29
Module end 'content'
Timing: Jan 17 2025 23:45:29
Script end

Main resources:

Total runtime0.8648 sec
Peak memory usage4,096.0000 KB
Database Queries204

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0067 592.1406180.8047
Module start 'content' 0.00670.7180 772.9453642.1094
Module end 'content' 0.72460.1401 1,415.0547337.0469
Script end 0.8647  1,752.1016 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00410.4757210.0002
Check MTime0.00160.1896210.0001
Mysql Total
Database connection0.00060.070310.0006
Mysqli_queries0.782290.45202040.0038
Looping result0.00250.29482020.0000
Template Total0.838597.020.4192
Template load0.00220.252620.0011
Template processing0.836396.699920.4181
Template load and register function0.00020.027410.0002
states
state_id_array0.00110.124910.0011
state_identifier_array0.00080.089020.0004
Override
Cache load0.00190.2228450.0000
Sytem overhead
Fetch class attribute can translate value0.00300.350250.0006
Fetch class attribute name0.00140.158570.0002
XML
Image XML parsing0.00170.197950.0003
class_abstraction
Instantiating content class attribute0.00000.001470.0000
General
dbfile0.00310.3620330.0001
String conversion0.00000.000830.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1node/view/full.tplfull/forum_topic.tplextension/sevenx/design/simple/override/templates/full/forum_topic.tplEdit templateOverride template
5content/datatype/view/ezxmltext.tpl<No override>extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
6content/datatype/view/ezxmltags/line.tpl<No override>design/standard/templates/content/datatype/view/ezxmltags/line.tplEdit templateOverride template
9content/datatype/view/ezxmltags/paragraph.tpl<No override>extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
2content/datatype/view/ezimage.tpl<No override>extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tplEdit templateOverride template
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 24
 Number of unique templates used: 6

Time used to render debug report: 0.0002 secs