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Problems logging in from some computers with firefox

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Author Message

Lars Eirik R

Monday 26 April 2010 3:15:23 am

Hi.

A client of mine is having issues when using firefox 3 logging in to the admin siteaccess.

The user is not able to log on each time he/she tries. When retrying this several times the user is finally granted access to the admin gui.

My question : Why does this happen ? They do no experience the same problems when loging in from their home computers ,only at work. Why is this related to browsers (they do not have the same problem with ie 7 or 8)

Grateful for any help.

Gaetano Giunta

Tuesday 27 April 2010 3:21:52 am

using the livehttpheaders plugin for firefox is what I recommend for all login/logout problems, as it traces the complete http sessions, and allows to debug cookie problems or problems with etags/304/caches

Principal Consultant International Business
Member of the Community Project Board

Gaetano Giunta

Wednesday 28 April 2010 4:45:37 am

and for IE, the fiddler tool from microsoft

Principal Consultant International Business
Member of the Community Project Board

eZ debug

Timing: Jan 18 2025 00:09:24
Script start
Timing: Jan 18 2025 00:09:24
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Timing: Jan 18 2025 00:09:24
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Time used to render debug report: 0.0002 secs