Forums / Setup & design / 3.9.2 - > feedback form doens't send emails

3.9.2 - > feedback form doens't send emails

Author Message

laurent le cadet

Friday 15 June 2007 7:15:58 am

Hi,

I build a classic feedback_form class with a recipient attribute (email).
The process seems to be correct (informations collection page and redirection), the messages are store in admin/collected ... but not send to the specific email address of "recipient".

Something missing ?

Regards

Laurent

Lukasz Piech

Friday 15 June 2007 7:43:03 am

Can you send from other classes?

Are your SMTP or Sendmail setting correct?

Joe Kepley

Friday 15 June 2007 10:47:33 am

My debugging steps for this problem fall into roughly this order:

* Make sure the mail settings (sendmail vs SMTP) are right for the eZ Install. It's nearly always sendmail on linux hosts.
* If that's not the issue, try sending a message using sendmail from the command line. If that doesn't work, it's the server's email setup that needs fixed. If it does work, keep looking.
* Try sending an email using a simple php script. Sometimes the php.ini needs tweaked before it can send mail using the mail() function.
* If that works, and eZ still doesn't send, see if there's anything in eZ's error log (var/log/error.log)