Forums / Setup & design / feedback form not sent to recipient

feedback form not sent to recipient

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Author Message

Tahar Hassine

Wednesday 19 March 2008 6:53:22 pm

I am using sendmail. The feedback form is not sent to the recipient. Other applications running on the same server and using sendmail send their forms.
What may happen?
Thanks

Greg McAvoy-Jensen

Wednesday 19 March 2008 7:31:17 pm

Tahar,

Can you gain any insight from turning on template redirection and debug output?

Also, you can double check your settings in [InformationCollection] and [MailSettings] in settings/override/site.ini.append.php and settings/siteaccess/your_siteaccess/site.ini.append.php.

If that doesn't work, try changing the mail transport to "file" in site.ini to troubleshoot.

You can see what results are returned in var/log/mail, too.

Granite Horizon, Certified Developer of eZ Publish Web Solutions
Provider of the SaaS Solution Granite Horizon In The Cloud | http://granitehorizon.com/cloud
http://granitehorizon.com | +1 916 647 6350 | California USA | @granitegreg
Blog: http://granitehorizon.com/blog

Tahar Hassine

Sunday 23 March 2008 6:55:52 am

Thanks a lot Greg for your help. I turned redirection and template debugging and filled the Emailsender and emailrecever in site.ini.append in the various siteaccess. Still not sending information collection. The message is as follows :

Non-static method eZInformationCollection::create() should not be called statically

By the way, is there any parameter to turn On in order to activate the InformationCollection?

Thanks again

eZ debug

Timing: Jan 18 2025 10:53:59
Script start
Timing: Jan 18 2025 10:53:59
Module start 'content'
Timing: Jan 18 2025 10:54:00
Module end 'content'
Timing: Jan 18 2025 10:54:00
Script end

Main resources:

Total runtime0.9457 sec
Peak memory usage4,096.0000 KB
Database Queries194

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0127 587.8125180.8281
Module start 'content' 0.01270.7850 768.6406540.0000
Module end 'content' 0.79770.1479 1,308.6406332.7734
Script end 0.9456  1,641.4141 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00430.4502210.0002
Check MTime0.00150.1613210.0001
Mysql Total
Database connection0.00400.417710.0040
Mysqli_queries0.857490.65941940.0044
Looping result0.00180.19401920.0000
Template Total0.894394.620.4472
Template load0.00230.241720.0011
Template processing0.892094.323920.4460
Template load and register function0.00020.023410.0002
states
state_id_array0.00250.267410.0025
state_identifier_array0.00100.103720.0005
Override
Cache load0.00190.2042180.0001
Sytem overhead
Fetch class attribute can translate value0.00140.147430.0005
Fetch class attribute name0.00120.123440.0003
XML
Image XML parsing0.00250.263830.0008
class_abstraction
Instantiating content class attribute0.00000.001140.0000
General
dbfile0.01271.3479290.0004
String conversion0.00000.001230.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1node/view/full.tplfull/forum_topic.tplextension/sevenx/design/simple/override/templates/full/forum_topic.tplEdit templateOverride template
3content/datatype/view/ezxmltext.tpl<No override>extension/community_design/design/suncana/templates/content/datatype/view/ezxmltext.tplEdit templateOverride template
1content/datatype/view/ezxmltags/line.tpl<No override>design/standard/templates/content/datatype/view/ezxmltags/line.tplEdit templateOverride template
3content/datatype/view/ezxmltags/paragraph.tpl<No override>extension/ezwebin/design/ezwebin/templates/content/datatype/view/ezxmltags/paragraph.tplEdit templateOverride template
1content/datatype/view/ezimage.tpl<No override>extension/sevenx/design/simple/templates/content/datatype/view/ezimage.tplEdit templateOverride template
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 10
 Number of unique templates used: 6

Time used to render debug report: 0.0004 secs