Forums / Setup & design / login problem

login problem

Author Message

J K

Sunday 21 December 2008 9:37:54 pm

I am having major problems with my site. Every time I try to log in to the site (both front and admin) I get the following error:

<i>Fatal error: eZ Publish did not finish its request
The execution of eZ Publish was abruptly ended, the debug output is present below.</i>

However there is no debug output.

The location of the error on the front of the site is:
/eng/user/login

The location of the error on the admin is:

/ezwebin_site_admin/user/login

I was not doing anything to the kernel and was not modifying any code related to logins.

Greg McAvoy-Jensen

Monday 22 December 2008 1:11:47 am

Can you verify that the web server has write access to the whole var directory? Lack of permissions often generates this kind of error.

Greg

Granite Horizon, Certified Developer of eZ Publish Web Solutions
Provider of the SaaS Solution Granite Horizon In The Cloud | http://granitehorizon.com/cloud
http://granitehorizon.com | +1 916 647 6350 | California USA | @granitegreg
Blog: http://granitehorizon.com/blog

J K

Tuesday 23 December 2008 12:56:32 am

I did a recursive CHMOD of the var directory through my FTP client and that did not help. I don't have shell access though so do you think I should ask my web host to do the same from their side? If I do ask, who should I request be made owner of the the files?

J K

Tuesday 13 January 2009 8:50:32 pm

It turned out to be an mailinglist extension which was written for Ez 3.3 while my system is Ez 4.0. Once the extension was commented out in site.ini the login system worked agaon.

eZ debug

Timing: Jan 19 2025 04:28:57
Script start
Timing: Jan 19 2025 04:28:57
Module start 'content'
Timing: Jan 19 2025 04:28:57
Module end 'content'
Timing: Jan 19 2025 04:28:58
Script end

Main resources:

Total runtime0.3340 sec
Peak memory usage2,048.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0184 589.9609180.8516
Module start 'content' 0.01840.0048 770.812593.8203
Module end 'content' 0.02310.3108 864.6328522.4766
Script end 0.3340  1,387.1094 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00361.0686200.0002
Check MTime0.00140.4184200.0001
Mysql Total
Database connection0.00080.226010.0008
Mysqli_queries0.277182.94281410.0020
Looping result0.00150.46021390.0000
Template Total0.310593.010.3105
Template load0.00090.268810.0009
Template processing0.309692.682710.3096
Override
Cache load0.00060.192210.0006
Sytem overhead
Fetch class attribute can translate value0.00090.262910.0009
XML
Image XML parsing0.00030.079610.0003
General
dbfile0.00341.0048200.0002
String conversion0.00000.002130.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0003 secs