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Problem with sending mails via feedback form

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Author Message

Michal Slocinski

Tuesday 18 December 2007 4:13:19 am

Hi,

I've strange problem with sending mails via feedback form on ezPublish 4.0.

I belive all my settings are correct (tried with snmp and sendmail) but it simply doesn't work. I'm happy to debug some code but currently I can't get to the place where it can be failing (there are no logs in log file which could help me).

I know all goes at the end to eZMailTransport class but as far as I see problem occurs somewhere before since it doesn't look like it's called.

Could someone give me some hints on how to best debug such problem?

Michal

Bartek Modzelewski

Tuesday 18 December 2007 7:40:31 am

Hi Michał,

Do all the form data are stored in database (as collected informations) ? If not there is something wrong with your form.

Try to put Transport=file in MailSettings section of site.ini. Then all emails will be stored in var/log/mail folder, so you will be able to check if format of email is ok. Sometimes mail servers reject emails because of wrong format like lack of sender email.

Bartek

Baobaz
http://www.baobaz.com

eZ debug

Timing: Jan 19 2025 00:08:05
Script start
Timing: Jan 19 2025 00:08:05
Module start 'content'
Timing: Jan 19 2025 00:08:05
Module end 'content'
Timing: Jan 19 2025 00:08:05
Script end

Main resources:

Total runtime0.2400 sec
Peak memory usage2,048.0000 KB
Database Queries141

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0069 587.8438180.8125
Module start 'content' 0.00690.0051 768.656393.7266
Module end 'content' 0.01200.2279 862.3828522.3750
Script end 0.2399  1,384.7578 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.00371.5397200.0002
Check MTime0.00140.5668200.0001
Mysql Total
Database connection0.00090.367110.0009
Mysqli_queries0.186177.54831410.0013
Looping result0.00170.68941390.0000
Template Total0.227594.810.2275
Template load0.00080.330510.0008
Template processing0.226794.487110.2267
Override
Cache load0.00050.226310.0005
Sytem overhead
Fetch class attribute can translate value0.00070.279310.0007
XML
Image XML parsing0.00020.096710.0002
General
dbfile0.00512.1150200.0003
String conversion0.00000.002730.0000
Note: percentages do not add up to 100% because some accumulators overlap

CSS/JS files loaded with "ezjscPacker" during request:

CacheTypePacklevelSourceFiles
CSS0extension/community/design/community/stylesheets/ext/jquery.autocomplete.css
extension/community_design/design/suncana/stylesheets/scrollbars.css
extension/community_design/design/suncana/stylesheets/tabs.css
extension/community_design/design/suncana/stylesheets/roadmap.css
extension/community_design/design/suncana/stylesheets/content.css
extension/community_design/design/suncana/stylesheets/star-rating.css
extension/community_design/design/suncana/stylesheets/syntax_and_custom_tags.css
extension/community_design/design/suncana/stylesheets/buttons.css
extension/community_design/design/suncana/stylesheets/tweetbox.css
extension/community_design/design/suncana/stylesheets/jquery.fancybox-1.3.4.css
extension/bcsmoothgallery/design/standard/stylesheets/magnific-popup.css
extension/sevenx/design/simple/stylesheets/star_rating.css
extension/sevenx/design/simple/stylesheets/libs/fontawesome/css/all.min.css
extension/sevenx/design/simple/stylesheets/main.v02.css
extension/sevenx/design/simple/stylesheets/main.v02.res.css
JS0extension/ezjscore/design/standard/lib/yui/3.17.2/build/yui/yui-min.js
extension/ezjscore/design/standard/javascript/jquery-3.7.0.min.js
extension/community_design/design/suncana/javascript/jquery.ui.core.min.js
extension/community_design/design/suncana/javascript/jquery.ui.widget.min.js
extension/community_design/design/suncana/javascript/jquery.easing.1.3.js
extension/community_design/design/suncana/javascript/jquery.ui.tabs.js
extension/community_design/design/suncana/javascript/jquery.hoverIntent.min.js
extension/community_design/design/suncana/javascript/jquery.popmenu.js
extension/community_design/design/suncana/javascript/jScrollPane.js
extension/community_design/design/suncana/javascript/jquery.mousewheel.js
extension/community_design/design/suncana/javascript/jquery.cycle.all.js
extension/sevenx/design/simple/javascript/jquery.scrollTo.js
extension/community_design/design/suncana/javascript/jquery.cookie.js
extension/community_design/design/suncana/javascript/ezstarrating_jquery.js
extension/community_design/design/suncana/javascript/jquery.initboxes.js
extension/community_design/design/suncana/javascript/app.js
extension/community_design/design/suncana/javascript/twitterwidget.js
extension/community_design/design/suncana/javascript/community.js
extension/community_design/design/suncana/javascript/roadmap.js
extension/community_design/design/suncana/javascript/ez.js
extension/community_design/design/suncana/javascript/ezshareevents.js
extension/sevenx/design/simple/javascript/main.js

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1pagelayout.tpl<No override>extension/sevenx/design/simple/templates/pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs