Unexpected disconnection

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Author	Message
Benoit Vodkaster	Thursday 05 November 2009 7:24:36 am Hi all We've recently launched our website (http://www.vodkaster.com ) based on eZ and some of our users have reported the following issue when navigating in our web site while being logged in : they seem to be randomly and frequently disconnected It is something we have not been able to reproduce i our dev team - so far. FYI, here is what I have in my siteaccess site.ini file [Session] RememberMeTimeout= SessionTimeout=1296000 ActivityTimeout=7200 CookieTimeout=1296000 Is this a known issue ? (the disconnection apparently occurs when user are viewing embedded videos) Thanks a lot in advance Benoit
Robin Muilwijk	Sunday 08 November 2009 1:24:55 am Hi, Can you tell what version of eZ is installed, and also which browsers the users are using which experience these disconnections? I found the following bug, which should now be fixed, and it's behaviour sounds similar to what you describe: http://issues.ez.no/IssueView.php?Id=15269&activeItem=1 Reards Robin Board member, eZ Publish Community Project Board - Member of the share.ez.no team - Key values: Openness and Innovation. LinkedIn: http://nl.linkedin.com/in/robinmuilwijk // Twitter: http://twitter.com/i_robin // Skype: robin.muilwijk

Author

Message

Thursday 05 November 2009 7:24:36 am

Hi all

We've recently launched our website (http://www.vodkaster.com ) based on eZ and some of our users have reported the following issue when navigating in our web site while being logged in : they seem to be randomly and frequently disconnected

It is something we have not been able to reproduce i our dev team - so far.

FYI, here is what I have in my siteaccess site.ini file

[Session]
RememberMeTimeout=
SessionTimeout=1296000
ActivityTimeout=7200
CookieTimeout=1296000

Is this a known issue ?

(the disconnection apparently occurs when user are viewing embedded videos)

Thanks a lot in advance

Benoit

Robin Muilwijk

Sunday 08 November 2009 1:24:55 am

Hi,

Can you tell what version of eZ is installed, and also which browsers the users are using which experience these disconnections?

I found the following bug, which should now be fixed, and it's behaviour sounds similar to what you describe: http://issues.ez.no/IssueView.php?Id=15269&activeItem=1

Reards Robin

Board member, eZ Publish Community Project Board - Member of the share.ez.no team - Key values: Openness and Innovation.

LinkedIn: http://nl.linkedin.com/in/robinmuilwijk // Twitter: http://twitter.com/i_robin // Skype: robin.muilwijk