"An unexpected error has occurred" after server switch

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Author	Message
Marco Zinn	Friday 17 July 2009 1:55:08 pm SOLVED, so for your information: We move some ez 4-Installations from one Server to some other server. After doing this (copying all files, dumping and loading the MySQL DB, clearing cache), i was greeted with that very unusefull error-message. As the some thread ( http://ez.no/developer/forum/install_configuration/an_unexpected_error_has_occurred__1 ) mentions, i found some more information in the error logs later. At first, there was no error log due to wrong permissions in the file system. Anyway, the reason was simple: I didn't update the DB connection paramters in site.ini.append. In earlier version, you saw a good error message ("Cannot connect to Database"), when this happened... now, this is gone. Nice :( After i fixed the DB connection ini settings in the override file, cleared the cache, everything worked like charm. BTW: When the installation was done with the setup wizard, the DB connection params is not defined in /settings/override/site.ini.append.php (which usually makes sense), but in /settings/siteaccess/<USERSITENAME>/site.ini.append.php and /settings/siteaccess/<ADMINSITENAME>/site.ini.append.php . So, it's duplicate. If you edit them there, don't forget to update them in all siteaccessed. Or simply enter your new DB connection params into /settings/override/site.ini.append.php ,which override the other settings.... and better delete them in the other files, so you wont stumble upon them later. Hope, this saves some of you some minute or hours time... Marco http://www.hyperroad-design.com
Heath	Saturday 18 July 2009 3:20:06 am Marco, Checkout this patch. I used it recently to stop being mystified by these kinds of errors recently. <i>http://lists.ez.no/pipermail/sdk-public/2009-July/002847.html</i> Cheers, Heath Brookins Consulting \| http://brookinsconsulting.com/ Certified \| http://auth.ez.no/certification/verify/380350 Solutions \| http://projects.ez.no/users/community/brookins_consulting eZpedia community documentation project \| http://ezpedia.org

Author

Message

Friday 17 July 2009 1:55:08 pm

SOLVED, so for your information:
We move some ez 4-Installations from one Server to some other server.
After doing this (copying all files, dumping and loading the MySQL DB, clearing cache), i was greeted with that very unusefull error-message.

As the some thread ( http://ez.no/developer/forum/install_configuration/an_unexpected_error_has_occurred__1 ) mentions, i found some more information in the error logs later. At first, there was no error log due to wrong permissions in the file system.

Anyway, the reason was simple: I didn't update the DB connection paramters in site.ini.append.
In earlier version, you saw a good error message ("Cannot connect to Database"), when this happened... now, this is gone. Nice :(

After i fixed the DB connection ini settings in the override file, cleared the cache, everything worked like charm.

BTW: When the installation was done with the setup wizard, the DB connection params is not defined in /settings/override/site.ini.append.php (which usually makes sense), but in /settings/siteaccess/<USERSITENAME>/site.ini.append.php and /settings/siteaccess/<ADMINSITENAME>/site.ini.append.php . So, it's duplicate. If you edit them there, don't forget to update them in all siteaccessed. Or simply enter your new DB connection params into /settings/override/site.ini.append.php ,which override the other settings.... and better delete them in the other files, so you wont stumble upon them later.

Hope, this saves some of you some minute or hours time...

Marco
http://www.hyperroad-design.com

Heath

Saturday 18 July 2009 3:20:06 am

Marco,

Checkout this patch. I used it recently to stop being mystified by these kinds of errors recently.

<i>http://lists.ez.no/pipermail/sdk-public/2009-July/002847.html</i>

Cheers,
Heath

Brookins Consulting | http://brookinsconsulting.com/
Certified | http://auth.ez.no/certification/verify/380350
Solutions | http://projects.ez.no/users/community/brookins_consulting
eZpedia community documentation project | http://ezpedia.org

eZ debug

Timing:	Jan 31 2025 03:35:37
Script start
Timing:	Jan 31 2025 03:35:37
Module start 'layout'
Timing:	Jan 31 2025 03:35:37
Module start 'content'
Timing:	Jan 31 2025 03:35:37
Module end 'content'
Timing:	Jan 31 2025 03:35:37
Script end

Main resources:

Total runtime	0.0203 sec
Peak memory usage	6,144.0000 KB
Database Queries	3

Timing points:

Checkpoint	Start (sec)	Duration (sec)	Memory at start (KB)	Memory used (KB)
Script start	0.0000	0.0045	588.3828	151.2422
Module start 'layout'	0.0045	0.0030	739.6250	220.7500
Module start 'content'	0.0075	0.0113	960.3750	997.8672
Module end 'content'	0.0188	0.0014	1,958.2422	33.9922
Script end	0.0203		1,992.2344

Time accumulators:

Accumulator	Duration (sec)	Duration (%)	Count	Average (sec)
Ini load
Load cache	0.0026	12.5751	14	0.0002
Check MTime	0.0011	5.2186	14	0.0001
Mysql Total
Database connection	0.0007	3.2487	1	0.0007
Mysqli_queries	0.0020	9.8953	3	0.0007
Looping result	0.0000	0.0400	1	0.0000
Template Total	0.0011	5.2	1	0.0011
Template load	0.0008	3.8751	1	0.0008
Template processing	0.0003	1.3117	1	0.0003
Override
Cache load	0.0006	2.7162	1	0.0006
General
dbfile	0.0012	5.8074	8	0.0001
String conversion	0.0000	0.0282	4	0.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

Usage	Requested template	Template	Template loaded	Edit	Override
1	print_pagelayout.tpl	<No override>	extension/community/design/community/templates/print_pagelayout.tpl
Number of times templates used: 1 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs