Cannot get past "Site Package" step in installation

Author Message

Alvin Andrews

Wednesday 10 March 2010 2:40:08 pm

When I choose a site package in 4.2 I get 500 error. Please assist

Yannick Komotir

Friday 12 March 2010 7:43:47 am

verify that your web browser can access to http://packages.ez.no/ezpublish/ .

<|- Software Engineer @ eZ Publish developpers -|>
@ http://twitter.com/yannixk

Alvin Andrews

Friday 12 March 2010 10:14:39 am

How do I do that? And if it can't, what can I do to fix it?

Thanx

Bertrand Dunogier

Friday 12 March 2010 1:12:58 pm

"

How do I do that? And if it can't, what can I do to fix it?

"

You mean opening a link in a web browser ? well...

Besides that, if you're on a linux remote web server, you can check using lynx.

Bertrand Dunogier
eZ Systems Engineering, Lyon
http://twitter.com/bdunogier
http://gplus.to/BertrandDunogier

Doug Brethower

Sunday 14 March 2010 8:17:51 am

A 500 is a generic return code when server is unable to fulfill request. It may have just been busy!

Try again later, try a different site package. If the problem persists through time and package options, try a different Web browser, or two.

More than just you will be reporting the problem if it is indeed something that needs fixed on the server end.

Cheers!

Doug Brethower
Apple Certified Technical Consultant, Southwest, MO USA
http://share.ez.no/directory/companies/lakedata.net

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eZ debug

Timing: Jan 31 2025 01:27:26
Script start
Timing: Jan 31 2025 01:27:26
Module start 'layout'
Timing: Jan 31 2025 01:27:26
Module start 'content'
Timing: Jan 31 2025 01:27:26
Module end 'content'
Timing: Jan 31 2025 01:27:26
Script end

Main resources:

Total runtime0.0286 sec
Peak memory usage8,192.0000 KB
Database Queries3

Timing points:

CheckpointStart (sec)Duration (sec)Memory at start (KB)Memory used (KB)
Script start 0.00000.0060 588.3828151.2422
Module start 'layout' 0.00600.0052 739.6250220.7500
Module start 'content' 0.01130.0158 960.37501,001.8828
Module end 'content' 0.02710.0015 1,962.257833.9922
Script end 0.0286  1,996.2500 

Time accumulators:

 Accumulator Duration (sec) Duration (%) Count Average (sec)
Ini load
Load cache0.003110.6836140.0002
Check MTime0.00113.9105140.0001
Mysql Total
Database connection0.00093.252710.0009
Mysqli_queries0.003010.390130.0010
Looping result0.00000.119210.0000
Template Total0.00103.710.0010
Template load0.00082.889110.0008
Template processing0.00020.762910.0002
Override
Cache load0.00051.916910.0005
General
dbfile0.00217.418480.0003
String conversion0.00000.045040.0000
Note: percentages do not add up to 100% because some accumulators overlap

Templates used to render the page:

UsageRequested templateTemplateTemplate loadedEditOverride
1print_pagelayout.tpl<No override>extension/community/design/community/templates/print_pagelayout.tplEdit templateOverride template
 Number of times templates used: 1
 Number of unique templates used: 1

Time used to render debug report: 0.0001 secs